Patient Access Representative
3 days ago
Job Summary: As a Patient Access Representative working the night shift, you will play a vital role in ensuring the smooth registration of patients accessing services at JPS Health Network. Your primary responsibility will be to greet patients, direct them to the appropriate areas, and register them in a timely and accurate manner. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Greets and directs patients and visitors in person and over the phone, utilizing AIDET principles to provide excellent customer service.
- Accurately identifies patient information and registers them in the database, ensuring timely and accurate reporting and billing.
- Explains and secures consent for registration forms, including general consent forms, MSPQ, notice of privacy practices, patient rights and responsibilities, and MyChart enrollment.
- Distributes patient-related materials and obtains signatures on insurance waivers and financial forms as applicable.
- Collects patient-owed cost-sharing amounts, including copays, deductibles, and coinsurance, in accordance with Standard Operating Procedure.
- Acquires precertification status for applicable services, such as in-office procedures, inpatient/outpatient surgeries, and radiology and cardiology tests.
- Utilizes insurance verification tools to accurately verify patient insurance and financial information, maintaining an error rate in accordance with Standard Operating Procedure.
- Coordinates and schedules appointments, selects referral providers, visit types, and locations to expedite patient access to care and minimize no-shows.
- Maintains daily Epic work queues, quality assurance, and productivity levels with minimal errors.
- Provides exceptional customer service by complying with JPS Health Network's attendance and punctuality procedures and attending mandatory educational sessions.
Requirements:
- Certification in Non-Aggressive Crisis Management, obtained during department orientation and maintained throughout employment.
- Patient Access General Consent Orientation and Patient Financial Experience Training completed within 30 days of hire.
- Relevant experience in patient access or a related field, depending on the level of the position (I-IV).
About JPS Health Network: JPS Health Network is a $950 million, tax-supported healthcare system in North Texas, featuring over 25 locations across Tarrant County. As a Level I Trauma Center and the largest hospital-based family medical residency program in the nation, JPS Health Network employs over 7,200 people and provides high-quality, compassionate clinical care to every patient, every time.
-
Patient Access Representative
1 month ago
Fort Worth, Texas, United States JPS Health Full timeJob Title: Patient Access RepresentativeWe are seeking a highly skilled Patient Access Representative to join our team at JPS Health Network. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient flow of patients through our healthcare system.Key Responsibilities:Greets and directs patients and visitors in...
-
Patient Access Representative
1 month ago
Fort Worth, Texas, United States JPS Health Full timeJob Summary:The Patient Access Representative is responsible for ensuring a smooth and efficient patient experience by accurately registering patients, verifying insurance information, and collecting patient owed costs. This role requires strong communication and organizational skills, as well as the ability to work in a fast-paced environment.Key...
-
Patient Access Representative
4 weeks ago
Fort Worth, Texas, United States CornerStone Staffing Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at CornerStone Staffing. As a Patient Access Representative, you will play a critical role in ensuring seamless communication between patients, clinicians, and clients. Your primary responsibility will be to manage inbound and outbound calls, scheduling medication...
-
Patient Access Representative PRN
4 weeks ago
Fort Worth, Texas, United States JPS Health Network Full timeJob SummaryThe Patient Access Representative PRN is a vital role within JPS Health Network, responsible for ensuring seamless patient flow and exceptional patient experience. As a key member of our team, you will be the first point of contact for patients, providing a warm and welcoming experience that sets the tone for their entire visit.Key...
-
Patient Access Representative PRN
1 month ago
Fort Worth, Texas, United States JPS Health Network Full timeJob SummaryThe Patient Access Representative PRN is a vital role within JPS Health Network, responsible for ensuring seamless patient flow and exceptional patient experience. As a key member of our team, you will be the first point of contact for patients, providing a warm and welcoming experience that sets the tone for their entire visit.Key...
-
Patient Access Representative PRN
3 days ago
Fort Worth, Texas, United States JPS Health Full timeJob Summary:The Patient Access Representative PRN is responsible for providing exceptional patient experience by ensuring accurate and timely registration, verification, and collection of patient information. This role requires strong communication and interpersonal skills to effectively interact with patients, families, and healthcare teams.Key...
-
Patient Access Representative
2 weeks ago
Fort Worth, Texas, United States Su Vida Services Inc Full timeAbout Suvida HealthcareWe are a compassionate healthcare organization dedicated to enriching the lives of our cherished seniors. Our multi-disciplinary primary care program addresses the physical, behavioral, social, and cultural needs of Medicare-eligible Hispanic seniors. We celebrate diversity and inclusivity in a workplace that attracts, engages, values,...
-
Patient Access Representative
2 weeks ago
Fort Worth, Texas, United States Su Vida Services Inc Full timeAbout Suvida HealthcareSuvida Healthcare is a compassionate advocate dedicated to enriching the lives of our cherished seniors. We're a multi-disciplinary primary care program built to address the physical, behavioral, social, and cultural needs of Medicare-eligible Hispanic seniors.Our MissionWe celebrate diversity and inclusivity in a workplace that...
-
Bilingual Patient Access Representative
5 days ago
Fort Worth, Texas, United States JPS Health Full timeJob Summary:The Bilingual Patient Access Representative is responsible for providing exceptional customer service to patients and families in a fast-paced call center environment. This role requires strong communication skills, attention to detail, and the ability to work effectively in a team.Key Responsibilities:Answer and resolve patient inquiries in a...
-
Patient Access Representative
2 months ago
Fort Worth, Texas, United States JPS Health Full timeJob Summary: As a Patient Access Representative with JPS Health Network, you will play a vital role in ensuring a seamless patient experience. You will be responsible for greeting patients, registering them for services, and verifying their insurance and demographic information. Your attention to detail and excellent communication skills will be essential in...
-
Patient Access Coordinator
3 weeks ago
Fort Worth, Texas, United States Resurgens Orthopaedics Full timeJob Title: Patient Access RepresentativeJob Summary: We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Resurgens Orthopaedics. As a Patient Access Representative, you will be responsible for ensuring seamless patient registration, insurance verification, and document scanning processes.Key...
-
Patient Access Coordinator
4 weeks ago
Fort Worth, Texas, United States Resurgens Orthopaedics Full timeJob Title: Patient Access RepresentativeJob Summary: We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Resurgens Orthopaedics. As a Patient Access Representative, you will be responsible for ensuring seamless patient registration, insurance verification, and document scanning processes.Key...
-
Patient Access Coordinator
1 week ago
Fort Worth, Texas, United States University of North Texas System Full timeJob Title: Patient Access RepresentativeAbout the Role:We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at the University of North Texas System. As a Patient Access Representative, you will be responsible for performing clerical duties, using specific knowledge of medical terminology and hospital, clinic,...
-
Patient Access Coordinator
1 month ago
Fort Worth, Texas, United States Radiology Associates of North Texas Full timeRadiology Associates of North Texas: Patient Access RepresentativeWe are seeking a highly skilled Patient Access Representative to join our team in a 24/7/365 environment. As a key member of our Radiology department, you will be responsible for providing exceptional customer service and support to hospitals, clinics, physicians, and staff.Key...
-
Bilingual Patient Access Representative
2 weeks ago
Fort Worth, Texas, United States JPS Health Full timeJob Title: Bilingual Patient Access Call Center SpecialistAbout the Role:The Bilingual Patient Access Call Center Specialist is a vital member of our team, responsible for ensuring seamless communication with patients and families in their native language. This role requires a high level of proficiency in both English and Spanish, with a focus on providing...
-
Bilingual Patient Access Representative
2 weeks ago
Fort Worth, Texas, United States JPS Health Full timeJob Title: Bilingual Patient Access Call Center SpecialistAbout Us:JPS Health Network is a leading healthcare provider in North Texas, dedicated to delivering high-quality, compassionate care to our community. As a team member, you will be part of a dynamic and diverse group of professionals who share our commitment to excellence.Job Summary:The Bilingual...
-
Patient Access Coordinator
2 weeks ago
Fort Worth, Texas, United States Radiology Associates of North Texas Full timeRadiology Access RepresentativeWe are seeking a highly skilled and detail-oriented Radiology Access Representative to join our team at Radiology Associates of North Texas. This role requires strong communication and problem-solving skills, as well as the ability to multitask and work in a fast-paced environment.Key Responsibilities:Provide accurate and...
-
Patient Access Coordinator
2 months ago
Fort Worth, Texas, United States Suvida Full timeAbout Suvida HealthcareSuvida Healthcare is a compassionate advocate dedicated to enriching the lives of our cherished seniors. Our multi-disciplinary primary care program addresses the physical, behavioral, social, and cultural needs of Medicare-eligible Hispanic seniors.Job SummaryThe Patient Access Representative plays a critical role in achieving our...
-
Patient Access Coordinator
3 weeks ago
Fort Worth, Texas, United States Radiology Associates of North Texas Full timeRadiology Access RepresentativeWe are seeking a highly skilled and detail-oriented Radiology Access Representative to join our team at Radiology Associates of North Texas. This role requires strong communication and problem-solving skills, as well as the ability to multitask and learn multiple software applications.Key Responsibilities:Provide accurate and...
-
Patient Access Coordinator
1 month ago
Fort Worth, Texas, United States Su Vida Services Inc Full timeAbout Suvida HealthcareSuvida Healthcare is a compassionate advocate dedicated to enriching the lives of our cherished seniors. Our multi-disciplinary primary care program addresses the physical, behavioral, social, and cultural needs of Medicare-eligible Hispanic seniors.What We DoWe celebrate diversity and inclusivity in a workplace that attracts, engages,...
