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Cannabis Retail Associate

2 months ago

Bethesda, Maryland, United States iAnthus Capital Full time
About Us:

iAnthus Capital Management operates across multiple states, engaging in a comprehensive range of cannabis-related activities, from cultivation to processing and retail. We believe that cannabis is poised to be a transformative industry, with the potential to enhance lives, particularly for those with chronic conditions, while also influencing various sectors such as agriculture, pharmaceuticals, and alcohol. Our goal is to establish the most valuable cannabis brands and a robust network of operations and distribution nationwide. At iAnthus, we offer opportunities for professional growth, a flexible work environment, competitive benefits, a wellness program, and the chance to learn from industry leaders.

Your Profile:

You are eager to learn and contribute positively to a team. You are committed to fostering an inclusive, supportive, and compliant workplace. You possess strong time management skills and prioritize data integrity and accuracy in your tasks. If you thrive in a dynamic environment and are interested in building something impactful with the iAnthus team, we welcome your interest.

Key Competencies:
  • Positive mindset
  • Exceptional attention to detail and organizational skills
  • Strong interpersonal and teamwork abilities
  • Excellent verbal and written communication skills
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced setting
Benefits:
  • Paid Sick Leave
  • Monthly Incentive Bonus based on sales performance
  • Wellness Program
  • Employee Assistance Program
  • Opportunity to work in a growing organization where your skills can make a difference
Role Overview

The Dispensary Associate, reporting to the Dispensary Manager of Retail Operations, plays a crucial role in supporting the daily functions of the dispensary, contributing to a patient-focused team, and achieving company objectives. This position is also responsible for upholding iAnthus policies and ensuring compliance with all relevant state and local regulations. Key responsibilities include:

Operational Duties
  • Engage with and educate patients in a friendly manner
  • Ensure accuracy and completeness of patient intake forms
  • Assist in qualifying patients for financial assistance programs
  • Maintain compliance with all applicable regulations
  • Perform general administrative tasks, including filing and email correspondence
  • Provide timely patient feedback to management
  • Maintain accurate records such as patient intake forms and cash handling logs
  • Participate in brief meetings at the start of each shift to align on goals
  • Deliver compassionate and excellent patient service consistently
  • Participate in monthly inventory assessments
Training & Development
  • Ensure every patient is greeted with a friendly and helpful demeanor, creating a positive experience.
  • Stay informed on HIPAA and confidentiality standards.
  • Become proficient in inventory management and point-of-sale systems.
  • Maintain up-to-date knowledge of products and proper dosages.
  • Ensure all team members adhere to current policies and regulations.
  • Review and update educational materials for patients.
  • Engage in quarterly team meetings.

    Sales and Business Development
  • Analyze daily sales and share best practices with team members.
  • Receive training on patient services, including intake processes and product knowledge.
  • Participate in brief meetings at the start of each shift to ensure message consistency.
  • Provide exceptional and compassionate patient service.
Company Culture
  • Act as an ambassador for the iAnthus brand, representing it positively.
  • Build relationships with community leaders and foster trust within the community.
  • Embrace and implement iAnthus's core values, including respect, diversity, sustainability, and service.
  • Adhere to the cultural principles of iAnthus.
  • Maintain the dispensary's aesthetic in line with the iAnthus brand.
  • Contribute to a motivated team environment.
  • Implement marketing strategies to drive brand sales.

    Qualifications and Education
  • Must be at least 21 years old and possess a valid driver's license.
  • Experience in retail, hospitality, or patient services is preferred.
  • Availability for a flexible schedule, including nights and weekends.
  • Strong verbal and written communication skills, along with basic math proficiency.
  • Ability to thrive in a team-oriented environment.
  • Experience in a fast-paced, high-transaction setting is preferred.
  • Strong organizational and decision-making abilities.
  • Computer literacy is required; POS experience is a plus.
  • High school diploma or equivalent.
  • Ability to pass a criminal background check as per state guidelines.
  • Detail-oriented, proactive, and analytical mindset.
Physical and Environmental Requirements
  • Ability to work a minimum of 8 hours a day with rotating shifts.
  • Flexible availability for nights, weekends, and holidays.
  • Capability to lift, push, and pull up to 50 pounds.
  • Ability to sit, squat, bend, and kneel repeatedly throughout the workday.
  • Ability to stand for extended periods.
  • Comfortable using a ladder and general tools for maintenance tasks.
  • Willingness to work in various conditions, including exposure to fumes, dust, and noise.
The compensation for this position is $17/hr plus cash tips.

Management reserves the right to assign additional duties as necessary. This job description is not intended to be an exhaustive list of all responsibilities and activities required of the employee. Duties and responsibilities may change at any time with or without notice.

iAnthus Capital Management is an equal opportunity employer, committed to providing equal employment opportunities to all employees and applicants, and prohibits discrimination and harassment of any kind.