Retail Sales Associate

1 month ago


Bethesda, Maryland, United States The Black Tux Full time
About The Black Tux

We're a modern formal wear company dedicated to helping people look and feel their best. Our team is passionate about providing exceptional customer experiences and ensuring a perfect fit every time.

Job Summary

We're seeking a skilled Retail Associate to join our team in one of our partnered Nordstrom stores. As a Retail Associate, you'll play a vital role in supporting our showroom business and providing an exceptional customer experience.

Key Responsibilities
  • Provide in-depth fit consultations to ensure customers look and feel their best
  • Demonstrate expertise in our formal wear products and offer personalized style advice
  • Assist customers through the account creation and checkout process
  • Communicate store needs and potential challenges with the TBT Manager
  • Maintain a clean and organized stockroom and fitting room environment
  • Take ownership of achieving personal and store goals while supporting the team's objectives
  • Meet or exceed key performance indicator (KPI) goals
Requirements
  • Previous experience working with customers to motivate and guide them through a purchase or experience
  • Organizational skills with attention to detail
  • A self-starter with an entrepreneurial spirit
  • Positive, passionate about fashion, and eager to learn
  • Ability to multitask in a fast-paced environment
  • Flexible schedule with availability to work nights and weekends
  • Comfortable standing for long periods and using a step stool
  • Proficiency in using technology and remote-based platforms
Perks and Benefits
  • 1X weekly meal credit
  • Paid company-recognized holidays
  • Remote employee events
  • Free suit rentals
  • Discounts on new and marked jewelry
  • A minimum of 32 hours per week as a full-time hourly position

Our base hourly range for this position is $19.80-$20.80. We're committed to creating a diverse and inclusive environment where everyone can thrive and feel a sense of belonging.

The Black Tux participates in E-Verify and is an equal-opportunity employer to all.


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