Customer Service Associate
1 week ago
About 99 Ranch Market
99 Ranch Market is a leading Asian supermarket chain with over 60 locations across the United States. We are dedicated to providing our communities with high-quality products and exceptional service, upholding our commitment of 'For 100, we try harder'. As we continue to expand and grow, we invite you to join our family.
Job Description
- Customer Interaction: Greet customers warmly, answer inquiries professionally, and assist them in finding desired products.
- Sales & Checkout: Accurately scan customer purchases, process transactions efficiently, and handle cash responsibly.
- Product Knowledge: Demonstrate familiarity with our product offerings and provide helpful information to customers.
- Order Fulfillment: Bag items securely, process online orders according to company procedures, and ensure accurate order fulfillment.
- Store Maintenance: Maintain a clean and organized work area, adhering to internal procedures and contributing to a positive shopping environment.
Requirements
- Previous experience in a customer-facing role is preferred.
- Excellent communication skills and a genuine desire to assist customers.
- Ability to work weekends, holidays, or rotating shifts as needed.
- Strong time management skills and attention to detail.
- Fluency in Mandarin Chinese.
Physical Demands
- Prolonged standing is a common requirement of this role.
- Repetitive lifting and handling of items weighing up to 5 pounds.
- Frequent finger and wrist movements for operating cash registers and processing equipment.
- Good manual dexterity for tasks such as using cutters or labeling machines.
- Ability to lift up to 30 pounds with appropriate assistance.
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