Customer Service Associate

1 week ago


Jersey City, New Jersey, United States ABD RxCare Inc Full time
Job Overview

Welcoming Customers

· As a front-end customer service associate, you will be the initial point of contact for patrons, ensuring a warm and professional greeting to everyone who visits the establishment.

Transaction Handling

· You will manage all transactions by accurately scanning items, packaging them upon request, and processing payments. In certain instances, you may need to verify age for restricted items such as tobacco or alcohol.

Returns and Exchanges Management

· Should a customer express dissatisfaction with their purchase, it will be your responsibility to determine if the item qualifies for a return and to facilitate the exchange or refund process as needed.

Product Inquiry Assistance

· It is essential to possess a thorough understanding of the products available for sale to effectively respond to customer inquiries and provide knowledgeable assistance.

Cash Register Reconciliation

· At the conclusion of your shift, you will be tasked with counting and organizing the cash in your register, ensuring all funds are accounted for and addressing any discrepancies prior to your departure.



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