Director of Hotel Operations and Services

4 days ago


Nashville, Tennessee, United States Marvin Love and Associates Full time
Job Overview

We are Marvin Love and Associates, a leading provider of hospitality services, and we are seeking a seasoned Rooms and Guest Relations Director to join our team. In this critical role, you will be responsible for delivering exceptional guest experiences and driving operational excellence across our hotel's rooms and guest services.

The successful candidate will possess a strong background in hospitality management, with expertise in budgeting, team leadership, and customer service. They will also be able to communicate effectively with guests, colleagues, and external partners.

Responsibilities:

  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Manage a team of staff to deliver exceptional customer service and maintain high standards of quality.
  • Collaborate with external parties to ensure seamless operations and resolve any issues that may arise.
  • Monitor and analyze financial data to inform business decisions.

Requirements:

  • Prior experience as a Hotel Manager or similar role.
  • Proven track record of delivering results in a fast-paced environment.
  • Fluency in English; knowledge of other languages is an asset.

Salary: $80,000 - $90,000 per year, plus bonus, relocation assistance, and temporary housing. Benefits include health care plan, retirement plan, life insurance, paid time off, family leave, short-term and long-term disability, training and development opportunities, free food and snacks, and wellness resources.



  • Nashville, Tennessee, United States Sonesta International Hotels Full time

    Job Summary:We are seeking a skilled Hotel Operations Director to join our team at Sonesta International Hotels. As a key member of our management team, you will be responsible for overseeing the front office operations and ensuring that all customer-related tasks are handled accurately and efficiently.About Us:Sonesta International Hotels is a leading...


  • Nashville, Tennessee, United States Hotel Management Group Full time

    About the RoleWe are seeking a highly skilled and experienced Operations and Sales Strategist to join our team at Hotel Management Group. As a key member of our leadership team, you will be responsible for driving business growth and delivering exceptional results in a fast-paced hotel environment.Salary Estimate: $120,000 - $180,000 per year, depending on...


  • Nashville, Tennessee, United States Hotel Management Group Full time

    About the RoleThis is a fantastic opportunity to join our team as an IHG General Manager and take charge of our hotel operations. As a key member of our senior management team, you will be responsible for driving business growth, leading a talented team, and delivering exceptional results.Key ResponsibilitiesBusiness Development: Develop and implement...


  • Nashville, Tennessee, United States Fairfield Inn and Suites Nashville Gulch Full time

    As a Restaurant Manager at Fairfield Inn and Suites Nashville Gulch, you will play a vital role in directing and overseeing all aspects of our food and beverage planning and service.About the RoleThis position requires a high level of expertise in ensuring adherence to quality and safety standards. The ideal candidate must be able to lead by example, living...


  • Nashville, Tennessee, United States Loews Vanderbilt Hotel Full time

    About This Role:">The Loews Vanderbilt Hotel in Nashville, Tennessee has an exciting opportunity for a seasoned Director of Housekeeping to lead our housekeeping team and drive excellence in guest satisfaction and employee engagement.">Main Responsibilities:">Serve as a role model and mentor to housekeeping staff, promoting a culture of excellence and...


  • Nashville, Tennessee, United States Avid Hotel Nashville Airport Full time

    About the Job: The Front Desk Associate plays a vital role in providing exceptional guest services at Holiday Inn Express Dry Ridge. As a member of our front office team, you will be responsible for ensuring a seamless check-in and check-out experience for our guests. Your key responsibilities will include:Registering guests and handling room...


  • Nashville, Tennessee, United States White Lodging Full time

    About the PositionWe are seeking an experienced Facilities Director to lead our Engineering department in one of our Select Service hotels. This is a key role that requires strong leadership, technical expertise, and business acumen.Job SummaryThe Facilities Director will be responsible for overseeing the maintenance and upkeep of the hotel's facilities,...


  • Nashville, Tennessee, United States 24-7 Hotel Management Full time

    Job Title: Hotel Customer Service RepresentativeThe estimated salary for this position is $45,000 per year.About the Job: We are seeking a professional and friendly individual to join our team as a Hotel Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests,...


  • Nashville, Tennessee, United States Fairfield Inn and Suites Nashville Gulch Full time

    Company Overview:Fairfield Inn and Suites Nashville Gulch is a leading hospitality company dedicated to providing exceptional experiences for our guests. As a key member of our team, the General Manager will play a vital role in ensuring the success of our hotel.About the Role:We are seeking an experienced General Manager to lead our hotel operations. The...


  • Nashville, Tennessee, United States Loews Hotel & Resorts Full time

    At Loews Hotels & Co, we are seeking a seasoned professional to lead our billing operations team. As Senior Manager, Billing Services, you will be responsible for overseeing the development and implementation of effective billing strategies that drive revenue growth and customer satisfaction.We offer an estimated salary of $120,000 - $180,000 per year,...


  • Nashville, Tennessee, United States Aimbridge Hospitality Full time

    Unlock Your Potential as a Sales and Event DirectorA challenging opportunity has arisen for a seasoned Sales and Event Director to join our esteemed team at Aimbridge Hospitality. As a key member of our sales and conference services division, you will be responsible for driving revenue growth, enhancing client satisfaction, and delivering exceptional event...


  • Nashville, Tennessee, United States The Joseph, a Luxury Collection Hotel, Nashville Full time

    OverviewThe Joseph, a Luxury Collection Hotel, Nashville is redefining the hotel experience. With its modern expression informed by the city's diverse maker-culture, this hotel seamlessly integrates the work of Nashville's artisans, chefs, and craftsmen with the talents of its musicians.About UsWe're passionate about making a difference for every guest who...


  • Nashville, Tennessee, United States Marriott International, Inc Full time

    Hotel Operations Manager">About the Role:The Hotel Operations Manager is responsible for overseeing the guest services and housekeeping departments, ensuring a high level of cleanliness and satisfaction among our guests. This role involves training and coaching staff, managing guest interactions, and maintaining quality expectations while adhering to company...


  • Nashville, Tennessee, United States Margaritaville Hotel Nashville Full time

    Company Overview\Margaritaville Hotel Nashville is a vibrant hospitality destination located in the heart of downtown Nashville, Tennessee. Our hotel embodies the laid-back and colorful Margaritaville lifestyle, providing an unforgettable experience for our guests. As a team member, you will have the chance to work in a dynamic and energetic environment,...


  • Nashville, Tennessee, United States The Joseph, a Luxury Collection Hotel, Nashville Full time

    As the Luxury Wellness Director, you will play a pivotal role in shaping the guest experience at The Joseph, a Luxury Collection Hotel, Nashville. With a focus on delivering exceptional service and maintaining high standards of hospitality, you will be responsible for leading a team of dedicated professionals.This role requires strong leadership and...


  • Nashville, Tennessee, United States 24-7 Hotel Management Full time

    The ideal candidate for this position is a friendly and approachable individual who enjoys interacting with people. As a Front Desk Agent at 24-7 Hotel Management, you will be responsible for providing exceptional guest experiences from check-in to check-out.Key ResponsibilitiesWelcome guests warmly and register them in a professional and efficient...


  • Nashville, Tennessee, United States Nashville Hospitality Concepts Full time

    About the RoleNashville Hospitality Concepts is seeking an experienced Asst. GM to join our team. The ideal candidate will have strong management skills, ability to assign or delegate work and authority to others in the accomplishment of goals, and provide coaching, advice and assistance as required.The Asst. GM will be responsible for assisting the General...


  • Nashville, Tennessee, United States Nashville Hyatt House Airport Full time

    Hotel Operations Manager Job DescriptionWe are seeking an experienced and results-driven Hotel Operations Manager to join our team at the Nashville Hyatt House Airport.The ideal candidate will have a proven track record of successfully managing hotel operations, leading teams, and driving revenue growth. If you're passionate about delivering exceptional...


  • Nashville, Tennessee, United States Opus Communities LLC Full time

    Job OverviewWe are seeking an experienced and customer-focused Hotel Guest Services Representative to join our team at Opus Communities LLC.Job SummaryThis is a full-time position responsible for providing exceptional guest service, managing hotel operations, and ensuring a seamless stay experience for our guests.Key Responsibilities:Guest ServiceWelcome and...


  • Nashville, Tennessee, United States Marriott International, Inc Full time

    Job SummaryWe are seeking an experienced Hotel Operations Manager to oversee the rooms and guest services department, ensuring high standards of cleanliness and guest satisfaction.About UsCourtyard is a leading hospitality brand that prioritizes delivering exceptional guest experiences. As a member of our team, you will be part of a dynamic and supportive...