Hotel General Management Position

3 weeks ago


Nashville, Tennessee, United States Nashville Hospitality Concepts Full time
About the Role

Nashville Hospitality Concepts is seeking an experienced Asst. GM to join our team. The ideal candidate will have strong management skills, ability to assign or delegate work and authority to others in the accomplishment of goals, and provide coaching, advice and assistance as required.

The Asst. GM will be responsible for assisting the General Manager in his day-to-day operations, directing and coordinating hotels activities, providing training to staff and HOD's, and acting as the hotels public relations director.

The salary for this position is estimated to be around $90,000-$130,000 per year, depending on experience and qualifications.

Responsibilities
  • Monitor the Guest feedback on Trip advisor, OTA's etc. and hotels GSTS and RSTS surveys.
  • Receives and resolved or assists the General manager in resolving guest complaints and service recovery process.
  • Selects or assist in the selection of hotel staff and completes all new hire paper works.
Requirements
  • A university degree or diploma in hotel management or a related field with experience in opening, managing or re-positioning a hotel with clear track record.
  • Excellent computer system skills.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.


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