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Accounts Receivable Specialist
2 months ago
KeHE Distributors, LLC is a leading natural, organic, specialty, and fresh food distributor that prioritizes good living, good food, and good service. Our company culture values people-first and is committed to making a positive impact.
Job SummaryWe are seeking a highly skilled Accounts Receivable Specialist to join our team. As a key member of our finance department, you will be responsible for monitoring customer receivables, resolving open accounts, and ensuring timely payment.
Key Responsibilities- Monitor and maintain a portfolio of accounts, including resolution process development, account adjustments, and credit risk analysis.
- Establish or maintain account reconciliations using an analytical approach and present effectively.
- Work directly with customers regarding delinquent payments, investigate discrepancies, and negotiate repayment.
- Provide professional service regarding sensitive issues, effectively answering questions and resolving both internal and external customer concerns.
- Make recommendations and escalate issues with customer accounts to Accounting and Sales Management with timely follow-ups.
- Achieve monthly team productivity goals and currency objectives.
- Intermediate to Advanced Microsoft Excel skills required for VLOOKUPS along with various formulas, sorting, filtering, conditional formatting, and pivot tables.
- Ability to coordinate and prioritize a high volume of work and meet pressing time requirements.
- Requires broad conceptual judgment, initiative, and ability to deal with complex A/R aging.
- Must perform all functions in a self-driven manner with a positive and customer service-focused attitude.
- Ability to interact with a diverse group of individuals and contribute to a collaborative work environment.
- Knowledge of collection procedures, policies, and standards are essential.
- Knowledge of General Accounting Principles and the ability to analyze and interpret financial data.
- Ability to communicate effectively both verbally and written.
- High school diploma or general education degree (GED) required.
- Bachelor's degree in finance, accounting, or other business-related fields preferred.
- At least 1 year of experience in accounts receivable/accounts payable required.
- Experience with Customer Service, transportation systems, proof of delivery, shortages, damages, and deduction resolution a plus.