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Account Development Representative
2 months ago
ShipMonk is a leading third-party logistics (3PL) provider for high-growth e-commerce and direct-to-consumer (DTC) brands. Our mission is to empower small and medium-sized e-commerce businesses to scale by offering technology-driven fulfillment solutions that enable entrepreneurs to focus on what matters most in their businesses.
What You'll DoAs an Account Development Representative at ShipMonk, you will be responsible for:
- Product Knowledge Expertise: Develop a deep understanding of ShipMonk's products and services, enabling you to effectively communicate their benefits to customers.
- Presentation Skills: Deliver engaging presentations that capture the attention of customers, interpret their needs, and provide consultative solutions to close business.
- Relationship Building: Foster strong relationships with customers that embody the ShipMonk GSD (Get Stuff Done) attitude.
- Problem Solving: Identify customer pain points and provide innovative solutions that drive business growth and customer retention.
To succeed in this role, you will need:
- A minimum of 2 years of sales, portfolio, account executive, or relationship management experience with a proven track record of accelerating account growth and engagement.
- The ability to navigate multiple internal systems and tools, thrive in a fast-paced environment, and work effectively within a team.
- Prior experience with Salesforce or similar CRM tools.
- Strong written and verbal communication skills, as well as analytical and problem-solving abilities.
- The ability to negotiate service agreements, build relationships, and think innovatively.
- Organizational and time-management skills, as well as business acumen.
This is an onsite position that requires working in the office 5 days a week, with locations available in various ShipMonk fulfillment centers.
ShipMonk is an Equal Opportunity EmployerWe value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
