Logistics Coordinator
7 days ago
Job Summary:
">We are seeking a highly motivated and detail-oriented Dispatcher to join our team at C & D Towing Specialists, located in San Diego County. As a Dispatcher, you will be responsible for coordinating and dispatching our fleet of towing and recovery vehicles, ensuring efficient and timely service to our customers. You will work closely with drivers, customers, and management to manage calls, prioritize tasks, and maintain clear communication.
About the Role:
">- This role requires excellent multitasking abilities, problem-solving skills, and a focus on customer service.
- You will be working in a fast-paced environment where adaptability is crucial.
- You should be able to effectively communicate with both internal and external stakeholders.
Responsibilities:
">- Dispatch and coordinate towing and recovery services for customers, ensuring timely and efficient operations.
- Utilize dispatch systems, GPS, and fleet management software to track and manage the location and status of drivers and vehicles.
- Communicate effectively with drivers and customers to provide updates, resolve issues, and ensure high levels of customer satisfaction.
- Prioritize and manage multiple service requests simultaneously, ensuring that all jobs are completed promptly and according to company standards.
- Collaborate with the Operations and Management teams to ensure smooth day-to-day operations.
- Address emergency situations and adapt to changing priorities as needed.
- Maintain accurate records of dispatch activities, job statuses, and service details.
Requirements:
">- A minimum of 2 years of experience working in a similar role or industry.
- High school diploma or equivalent required, Associate's degree preferred.
- Experience with dispatch software and equipment preferred.
- Ability to work well under pressure and in a fast-paced environment.
Preferred Qualifications:
">- Experience working in a towing or recovery company.
- Familiarity with fleet management software.
- Strong communication and problem-solving skills.
Salary and Benefits:
">The salary range for this position is approximately $45,000 to $60,000 per year, depending on experience.
Benefits:
">- Competitive salary range ($45,000 - $60,000)
- Opportunities for professional growth and development
- Benefits package including medical, dental, and vision insurance
- 401(k) plan with employer match
-
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