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Customer Engagement Specialist: 5 OPENINGS
2 months ago
Join the dynamic team at Essential Firm Hiring, where we are making significant strides in the business consulting sector. We are currently seeking an entry-level Customer Engagement Specialist who shares our commitment to client success.
Take charge of YOUR career and become part of a workplace that values engagement and fosters your professional growth. As a member of our entry-level Customer Engagement team, you will play a vital role in our mission to serve and motivate consumers through continuous enhancement of our services. We ENCOURAGE our entry-level Customer Engagement Specialists to exceed their boundaries and step outside their comfort zones. We provide the framework, but YOU supply the enthusiasm, energy, and dedication necessary to deliver the exceptional service we strive for.
Key Responsibilities of our entry-level Customer Engagement Specialists include:
- Delivering outstanding and effective customer service by being courteous and attentive to both new and potential clients.
- Maintaining a professional and positive demeanor with customers, management, colleagues, and clients at all times.
- Promoting and upselling selected products or sales initiatives directly to consumers.
- Quickly and efficiently reporting any customer concerns to senior sales and account management.
- Acting as the primary point of contact and sales liaison between our customers and clients.
- Resolving issues effectively by being proactive, patient, empathetic, and finding practical solutions.
