Customer Engagement Specialist
4 weeks ago
Position Title: Sales Associate/Front Desk
Job Overview
This is a part-time role requiring availability on weekdays from 2 PM to 7 PM and Saturdays from 9:30 AM to 2 PM. Flexibility for additional hours during special events is essential.
About Us
Code Ninjas stands as the leading kids coding franchise in the nation. Our centers provide an engaging environment where children aged 5-14 can learn coding through enjoyable activities like video game creation. Our mission is clear: children have fun while parents witness tangible results in their skills and confidence.
Ideal Candidate
We seek an enthusiastic, dedicated individual who thrives in a lively atmosphere and is passionate about fostering a safe and enjoyable learning space for children.
Key Responsibilities:
- Prepare the center for daily operations and ensure it is closed securely at the end of the day.
- Engage with potential clients through calls to promote our various programs, including camps and subscriptions.
- Conduct informative tours for interested parents to showcase our offerings.
- Provide weekly reports to the center owner regarding outreach efforts and scheduled tours.
- Welcome students and parents upon arrival.
- Handle incoming calls and address any inquiries from parents.
- Oversee the activities of Code Senseis and students to ensure a positive environment.
- Maintain a safe and clean learning space for all participants.
- Regularly clean and upkeep the center, including all common areas.
- Communicate progress and updates to the Center Director at the end of each shift using provided tools.
• Experience working with children aged 5-14 is preferred.
• A minimum of 3-4 years in customer service and sales roles is required.
• Must possess a friendly demeanor and enjoy fast-paced work environments with changing demands.
• Proficiency in technology, including Microsoft Office and general office equipment.
• Flexible scheduling is necessary.
• Strong attention to detail and ability to meet deadlines is crucial.
• Excellent analytical and critical thinking skills are essential.
Compensation:
Starting pay is $21.00 per hour.
Benefits:
- Employee discounts available.
Work Schedule:
- Monday to Friday
- Saturday availability required.
Supplemental Pay:
- Commission structure based on sales performance.
Experience:
- Preferred: 2 years in customer service.
Work Location: In-person
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