Customer Service Insurance Agent

4 weeks ago


Menlo Park, California, United States Fiesta Auto Insurance Full time
About Fiesta Auto Insurance

Fiesta Auto Insurance is a leading provider of insurance services in the Central Valley, with over 20 years of experience. We are committed to delivering exceptional customer service and providing our customers with the best possible insurance solutions.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, developing sales leads, and educating customers on insurance coverage options.

Key Responsibilities
  • Establish and maintain strong customer relationships through excellent customer service
  • Develop and implement sales strategies to increase sales and revenue
  • Educate customers on insurance coverage options and make recommendations based on their needs
  • Evaluate current insurance policies and recommend additional coverage when necessary
  • Process payments, renewals, and policy changes
  • Market and promote our agency to potential customers
  • Perform clerical duties, including data entry, phone calls, and email communication
Requirements
  • Self-motivated and able to work independently with minimal supervision
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Willingness to obtain a Personal Lines Insurance Broker's License
  • Preferred: Bilingual
  • Reliable transportation and willingness to commute
  • Availability: Monday-Friday 9am to 7pm, Saturday 10am to 5pm, and Sunday 10am to 4pm
Benefits
  • Hourly pay + bonuses
  • Commission on tax returns
  • Direct deposit every Friday
  • Vacation pay
  • Health insurance (75% paid by the company)
  • Dental insurance (100% free option)
  • Low-cost vision plan


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