Pharmacy Customer Service Representative

4 weeks ago


Menlo Park, California, United States Walgreens Full time
Job Summary:

As a Pharmacy Customer Service Associate at Walgreens, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our customers. You will be the face of our pharmacy, providing assistance with prescriptions, answering questions, and resolving issues in a friendly and efficient manner.

Key Responsibilities:

• Provide exceptional customer service, answering questions and resolving issues in a friendly and efficient manner
• Assist customers with prescriptions, including retrieving, counting, and pouring pharmaceutical drugs
• Maintain a clean and organized pharmacy environment, including counters and shelves
• Process prescriptions, including voids, returns, rain checks, refunds, and exchanges
• Assist with inventory management, including ordering, unpacking, and storing shipment of pharmaceuticals
• Maintain knowledge of company asset protection techniques and report any discrepancies
• Provide customer service in the photo area, including digital passport photo service and suggestive selling of promotional photo products
• Assist with exterior and interior maintenance, ensuring a clean and neat store appearance

Requirements:

• Must be fluent in reading, writing, and speaking English
• Requires willingness to work flexible schedule, including evenings and weekend hours
• Prefer six months of experience in a retail environment
• Prefer good math skills and computer skills
• Prefer PTCB certification

What We Offer:

• Competitive compensation and benefits package
• Opportunities for career growth and development
• A dynamic and supportive work environment

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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