Hotel Front Office Supervisor
3 weeks ago
We are seeking a highly skilled and experienced Hotel Front Office Manager to lead our front desk team at Best Western Columbia River. As a key member of our management team, you will be responsible for ensuring exceptional guest service and upholding hotel policies.
Key Responsibilities:- Manage the front desk budget and order office supplies as needed
- Lead operations at the front desk and ensure guests have an exceptional stay
- Manage the hiring, training, and supervision of all front office staff members
- Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints
- Generate occupancy reports and compile financial information for the general manager
- High school diploma or equivalent certification required (GED)
- At least 2 years of experience as a front office manager, front desk, or similar position in the hospitality industry or related field
- 1 year of previous experience working in the hospitality industry
- Have superb communication skills, management skills, and multitasking skills
- Experience with MS office and bookkeeping skills desired
Why work with us? As a Hotel Front Office Manager at Best Western Columbia River, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are the same. You will be part of a team that is passionate about delivering exceptional guest service and creating memorable experiences for our guests.
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Hotel Front Office Supervisor
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Astoria, Oregon, United States Best Western Columbia River Full timeHotel Front Office Manager Job DescriptionWe are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at Best Western Columbia River. As a key member of our front office team, you will be responsible for ensuring exceptional guest experiences and providing outstanding customer service.Key Responsibilities:Manage the front desk...
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