Facilities Operations Manager

3 weeks ago

Astoria, New York, United States HANAC Inc Full time
Facilities Coordinator Job Description

HANAC, Inc. is a New York City-based social services organization seeking a detail-oriented Facilities Coordinator to oversee various aspects of property management, security policies, and building operations.

Key Responsibilities:
  • Update Fire Safety and Security Guard policy and procedure manuals.
  • Assist in tracking and implementing security policies and procedures.
  • Ensure all necessary signage for security and fire safety is posted in buildings.
  • Issue and manage signs for properties including no public smoking, no e-bike storage, lithium battery charging restrictions, fire safety routes, and more.
  • Improve key security measures for apartments and community areas.
  • Communicate updated policies and procedures to staff, including new hires.
  • Foster a strong communication environment among staff.
  • Manage building inventory, office supplies, and materials.
  • Conduct building site visits to ensure compliance with safety procedures and proper signage.
  • Coordinate facilities activities, work direction, and support systems.
  • Provide administrative support to security staff.
  • Manage Yardi tenant charges and work orders, and maintain accurate records.
  • Collect and compile weekly and monthly facilities and building operations reports.
  • Oversee security guard schedules and ensure adequate coverage.
  • Maintain organized security guard files and information.
  • Represent the security department in meetings to facilitate communication.
  • Process payroll summaries for security and maintenance staff.
  • Manage the standby list for last-minute call-outs and submit resumes for new candidates.
  • Report weekly on excessive callouts, no-shows, and staff issues.
  • Coordinate fire safety and incident report training for security staff.
  • Maintain updated security training certificates.
  • Process onboarding requirements for new hires.
  • Conduct annual evaluations for security guards.
  • Assist front desk with emergency calls, door management, and resident inquiries.
  • Collect and deposit rent payments as needed.
  • Hold weekly meetings with the Director to review assignments and address concerns.
Requirements:
  • Associates with 3+ years of experience, or High School Diploma/GED with a minimum of 5+ years of administrative and project management experience.
  • Excellent organizational, interpersonal, verbal, and written communication skills.
  • Strong organizational and prioritization abilities.
  • Ability to work effectively both individually and as part of a team.
  • Capable of multi-tasking and adapting to changing priorities.
  • Proficiency with Microsoft Office Suite, particularly Word, Excel, and Outlook.
  • MUST be available evening and weekends.

Job Type: Full-time

Pay: $40,000.00 - $42,000.00 per year

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