Credit and Collections Specialist
4 weeks ago
Job Summary:
The Credit Control Coordinator is responsible for all aspects of the accounts receivable inventory management process for an assigned group of lawyers and clients.
As an integral role within the revenue cycle of the firm, the Credit Control Coordinator is dedicated to resolving outstanding balances and facilitating requests to address billing and payment issues.
The position requires world-class client service and relationship-building abilities, an analytical, critical thinking mindset, strong attention to detail, exemplary communication skills, and systems aptitude.
Key Responsibilities:
- Works with a group of specified lawyers and clients to expedite payment of the firm's accounts receivable balances.
- Ensures receivables are realized at as close to 100% as possible, in a timely manner, and in accordance with firm policy.
- Routinely communicates with Finance Management, Partners, and Billing to understand issues that may result in delays in payment or poor realization of firm receivables.
- Coordinates the resolution of billing issues, particularly involving electronic billing submissions and rejections.
- Utilizes firm standard software to identify and prioritize accounts for follow-up and monitoring.
- Works with the Cash Team and the Billing Team to resolve unapplied/suspense cash items.
- Helps to identify where payments should be posted in situations where remittance advice is missing or unclear.
- Assists with preparation of monthly reports on top inventory items.
- Responds to inquiries from clients, lawyers, and legal executive assistants related to receivables levels and cash receipts.
- Facilitates accuracy in year-end cash targets/forecast by communicating with Billing, Billing Lawyers, and financial managers about issues that will impact collection of inventories prior to December 31st.
Requirements:
- Minimum Associate's degree in Business, Accounting, or Finance, or equivalent work experience required, higher degree preferred.
- Minimum two years' experience with professional services time and billing software such as Elite Enterprise, Aderant Billing Expert, or Elite 3E is preferred.
- Minimum two years' experience in a professional services environment (legal, accounting, consulting, engineering, etc.) working in a Finance department collections role.
- Demonstrated proficiency with Excel spreadsheets required (Pivot tables, VLOOKUP).
- Demonstrated proficiency with MS Excel spreadsheets and ability to analyze large quantities of data.
- Thorough and follows through on assigned projects and tasks.
- Works effectively with multi-office responsibility as well as a culturally and educationally diverse environment.
Benefits and Bonuses:
You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses.
Permanent Employment:
Many of Addison's Finance & Accounting job openings lead to potential permanent employment.
Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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