Front Desk Receptionist + Barista

3 days ago


Lewis Center, Ohio, United States Penzone Salons Full time
Job Summary

We are seeking a highly skilled and enthusiastic Front Desk Receptionist + Barista to join our team at Penzone Salons. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, managing guest interactions, and ensuring a seamless experience for our clients.

Key Responsibilities:
  • Guest Engagement: Create a welcoming and engaging atmosphere for our guests, providing attentive and personalized service to meet their unique needs.
  • Beverage Preparation: Prepare and serve a variety of specialty coffees and cocktails, as well as other beverages, to our guests.
  • Cash Handling: Manage cash transactions, balance drawers, and maintain accurate records.
  • Guest Check-In/Check-Out: Efficiently check guests in and out, ensuring a smooth and timely experience.
  • Problem-Solving: Proactively identify and resolve guest issues, providing solutions to ensure their satisfaction.
  • Daily Operations: Assist with daily opening and closing duties, maintaining a clean and organized workspace.
  • Salon Maintenance: Contribute to maintaining a clean and safe salon environment, including dusting, stocking, and loading/unloading the dishwasher.
Requirements:
  • Age Requirement: Must be at least 21 years old.
  • Physical Demands: Ability to stand, walk, squat, and bend for extended periods.
  • Customer Service Experience: Previous experience in customer-facing roles is highly desirable.
Perks:
  • Salon Services: Enjoy discounted rates on salon services, including haircuts, spa treatments, and product purchases.
  • Product Discounts: Receive 40% off salon and spa products.
  • Paid Time Off: Eligible for paid vacation after one year of service.


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