Housekeeping Team Lead
3 days ago
Compass Group USA is seeking a highly skilled and experienced Lead Housekeeper to join our team. As a Lead Housekeeper, you will be responsible for supervising, training, and inspecting the performance of assigned housekeeping staff to ensure all procedures are completed to the highest standards.
Key Responsibilities:- Provide quality service to customers by providing one-on-one attention to detail.
- Ensure assigned staff have reported to work and clocked in properly; documents late or absent employees.
- Resolve internal/external guest complaints to ensure guest satisfaction.
- Coordinate assigned staff breaks.
- Prepare and distribute assignment sheets to staff and reviews priorities.
- Communicate additions or changes to the assignment sheets as they arise throughout the shift.
- Assign designated keys, radios, and beepers to assigned staff.
- Maintain accurate record of such assignments and ensure security of keys.
- Checks all equipment used by staff for proper supplies, neatness, cleanliness, and mechanical problems.
- Instructs designated personnel to correct deficiencies.
- Inspects areas to confirm cleaning standards have been met.
- Assists staff to ensure highest standards of cleanliness and service.
- Conducts staff training as assigned.
- Contributes to the team; exhibits professionalism with customers, fellow employees, and others.
- Previous managerial/team lead experience is required.
- Basic computer skills are highly preferred.
- Competitive pay range: $16.00 to $18.50.
- Internal Employee Referral Bonus Available.
- Comprehensive benefits package, including medical, dental, vision, and more.
- Opportunities for career advancement and professional growth.
At Compass Group USA, we are committed to providing our associates with a positive and supportive work environment. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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