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Housekeeping Team Lead

2 months ago

Austin, Texas, United States Compass Group Careers Full time
Job Summary

As a Lead Housekeeping Supervisor with Compass Group Careers, you will play a critical role in ensuring the highest standards of cleanliness and service are maintained in our facilities. This is a supervisory position that requires strong leadership skills, attention to detail, and the ability to motivate and train a team of housekeeping staff.

Key Responsibilities
  • Supervise and Train Staff: Provide guidance and support to housekeeping staff to ensure they are meeting the required standards of cleanliness and service.
  • Inspect and Monitor Quality: Conduct regular inspections to ensure that all areas are clean and well-maintained, and take corrective action when necessary.
  • Coordinate Schedules and Assignments: Manage the schedules and assignments of housekeeping staff to ensure that all areas are covered and that tasks are completed efficiently.
  • Resolve Guest Complaints: Respond promptly and professionally to guest complaints and concerns, and take steps to resolve the issue.
  • Maintain Equipment and Supplies: Ensure that all equipment and supplies are in good working order and that they are properly maintained and replaced as needed.
Requirements
  • Previous Supervisory Experience: A minimum of 1-2 years of supervisory experience in a housekeeping or related role.
  • Leadership Skills: Strong leadership skills, with the ability to motivate and train a team of staff.
  • Attention to Detail: A high level of attention to detail, with the ability to ensure that all areas are clean and well-maintained.
  • Communication Skills: Excellent communication skills, with the ability to respond promptly and professionally to guest complaints and concerns.
Benefits
  • Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision insurance.
  • Opportunities for Advancement: Opportunities for advancement and professional growth within the company.
  • Comprehensive Training: Comprehensive training and development programs to help you succeed in your role.

About Compass Group Careers

Compass Group Careers is a leading provider of food and support services to healthcare, education, and business and industry clients. We are committed to providing our customers with the highest level of service and quality, and to creating a positive and inclusive work environment for our employees.