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Store Operations Manager

2 months ago

Montrose, Colorado, United States Kroger Full time
Job Summary

We are seeking a highly skilled and experienced Store Operations Manager to join our team at Kroger. As a key member of our store leadership team, you will be responsible for overseeing the day-to-day operations of our grocery department, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Customer Service: Create a positive and welcoming shopping experience for our customers, responding to their needs and concerns in a timely and professional manner.
  • Department Operations: Supervise and direct the activities of our grocery department, ensuring that all tasks are completed efficiently and effectively.
  • Sales Growth: Develop and implement strategies to drive sales growth, including promoting products, managing inventory, and analyzing sales data.
  • Team Management: Lead and motivate our team members, providing coaching, training, and development opportunities to ensure their success.
  • Inventory Management: Oversee the receipt, storage, and distribution of merchandise, ensuring that inventory levels are accurate and that stockroom conditions are maintained.
  • Safety and Security: Ensure that our store is a safe and secure environment for our customers and employees, adhering to all company policies and procedures.
  • Communication: Communicate effectively with store leadership, department managers, and team members, providing regular updates and feedback.
Requirements
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in business, management, or a related field preferred.
  • Experience: Minimum 2 years of experience in a retail or grocery management role, with a proven track record of success in sales growth, customer service, and team management.
  • Skills: Strong leadership and communication skills, with the ability to motivate and develop team members; excellent analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions.