Customer Service Coordinator
6 days ago
We are seeking a highly motivated and organized Customer Order Administrator to join our team at Glos. As a key member of our customer service team, you will be responsible for managing domestic and export customer accounts, providing support to sales representatives and distributors, and coordinating with internal departments.
This is an excellent opportunity for someone who is keen to learn and take on new challenges. You will have the chance to work in a fast-paced and dynamic environment, where no two days are the same. Our team is friendly and social, and we enjoy team events such as bowling and bottomless brunch.
Key Responsibilities- Process all forms of customer orders in a timely and efficient manner.
- Respond to customer and internal information requests via phone, email, and letter.
- Provide creative assistance and advice to customers, using product knowledge excellence.
- Support and assist domestic sales teams and international distributors.
- Manage and deal with customer order delays and complaints.
- Ensure all customer information is kept up to date and stored in line with company policies.
- A competitive salary of up to £25,000 per annum, depending on experience.
- Hybrid working (2 days per week from home).
- Company funded Summer BBQs and Christmas Party.
- 23 days holiday (3 days to be kept for Christmas shut down) + bank holidays.
- Company pensions.
- Free parking.
- A professional, proactive, and can-do attitude.
- A quick learner, able to problem solve quickly and take ownership comfortably.
- Excellent oral and written communication skills.
- Great attention to detail.
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