Parking Service Associate

2 weeks ago


Boston Massachusetts, United States VPNE Parking Solutions Full time

Overview:
VPNE is a family-owned, vibrant, and rapidly expanding organization based in the Greater Boston Area.

We specialize in parking and transportation services, collaborating with esteemed healthcare institutions, commercial property owners and developers, financial organizations, and hospitality enterprises.

Our commitment to internal growth and our family-oriented values are integral to our continuously evolving business. Our team members are enthusiastic, approachable, and proactive in enhancing the VPNE brand.

Are you a committed professional who flourishes in a dynamic, fast-paced, team-focused environment? Do you wish to be part of a diverse community of spirited and driven employees?

If so, consider joining VPNE Parking Solutions.

As a recognized leader in the hospitality sector, we seek individuals like you to help propel our clients' businesses and strengthen their brands.

Join us to elevate your career


The role of the Parking Service Associate involves engaging with customers in a friendly and courteous manner while ensuring safety protocols are followed.

They play a crucial role in delivering outstanding customer service.

Responsibilities:
Prioritize creating exceptional guest experiences in every interaction.

Contribute to a secure environment for all guests and employees in accordance with company and site-specific guidelines.

Maintain a welcoming posture that is ready to serve guests.

Make eye contact and smile at all guests to acknowledge their presence.

Focus on assisting guests before attending to other tasks.

Work efficiently, without haste, to support guests.

Utilize VPNE's preferred language when communicating with guests.

Major Challenges:
Problem-solving

Handling difficult customers

Exercising patience

Qualifications:

Years of Experience:
Entry Level

Language Skills:
Proficient in English, both spoken and written.

Education

Requirements:
High School Diploma/GED

Requirements:


Ability to navigate various locations both indoors and outdoors while engaging in bending, prolonged standing, running, and sitting, in all weather conditions.

Ability to obtain medical and/or security clearance for one or more locations.

Possess the manual dexterity to operate basic parking equipment, including pay-on-foot machines and garage barriers.

Strong customer service orientation.

Ability to lift a minimum of 50 pounds and push a minimum of 200 pounds.

Must be at least 18 years of age.

Willingness to maintain a friendly demeanor during every customer interaction.

Adhere to uniform standards while on account.

Skills

Ability to build relationships with customers.

Organizational skills.

Strong problem-solving capabilities.

Benefits:
Weekly pay

Medical, Dental, Vision coverage

401K with company matching

Discount programs

Short-term disability benefits

Accident insurance

Life insurance coverage.

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