Customer Service Representative

3 weeks ago


Honolulu, Hawaii, United States Savers Value Village Full time
Job Title: GreenDrop Customer Service Attendant--Floater

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team as a GreenDrop Customer Service Attendant--Floater. As a key member of our site operations team, you will be responsible for providing exceptional service to our donors, ensuring a positive and efficient experience for all customers.

Key Responsibilities:

* Greet donors in a friendly manner and engage in pleasant conversation while acquiring donations
* Assist donors with their donations and help to unload their vehicles
* Wear a tablet holder while recording donor information on the company iPad
* Assist truck driver during donation pick-ups
* Organize donations in the stock room
* Maintain the cleanliness of the site, both inside and outside
* Fill out supply orders to keep the site stocked with the necessary tools for job completion

Requirements:

* Ability to work independently without continuous supervision
* Outstanding ability to interact with people
* Strong desire to provide magnificent service
* Able and willing to lift up to 50lbs continuously throughout the day
* Ability to work in outside conditions within the different seasons
* Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties
* Must possess a strong ability to positively communicate and interact with donors, co-workers, and management

What We Offer:

* Comprehensive onboarding and training from day one
* In-house expertise Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives
* Benefits offerings including: bundled health plans, company-paid life insurance, programs to stop smoking, diabetes management coaching, and on demand care options
* 401k plan with generous company matching contributions to assist you in saving for a secure financial future
* Paid time off from work for leisure or other hobbies
* Range of mental health services to assist you in managing daily life

Work Environment:

* Work Type/Location: 2752 Woodlawn Dr., Honolulu, HI 96822
* 300 Keahole St., Honolulu, HI 96825
* Savers is an E-Verify employer

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