Customer Service Representative
7 days ago
We are seeking a highly skilled Customer Service Representative to join our team at ManpowerGroup Inc. As a Customer Service Representative, you will be the first point of contact for our clients, handling inbound and outbound calls, providing exceptional customer service, and resolving routine issues.
Key Responsibilities- Be a first point of contact for the agency
- Handle Inbound and outbound calls
- Provide exceptional customer service to internal and external customers
- Listen and resolve routine issues
- Respond to basic billing and payment processing inquiries and complete required reports and documentations
- Run Carrier Reports
- Process Certificates of Insurance
- Follow up with customers and carriers for various documents
- Computer Literate- Teams, Word, Excel, Outlook
- At least 2 years CSR experience
- Strong customer service skills
- Strong administrative skills
- Exceptional communication skills
ManpowerGroup Inc. is a leading global workforce solutions company, helping organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.
We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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