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Hotel Guest Service Representative

2 months ago


CastletononHudson, New York, United States Comfort Inn & Suites- East Greenbush Albany Full time
Job Opportunity at Comfort Inn & Suites East Greenbush Albany

We are seeking a highly motivated and detail-oriented individual to join our team as a Hotel Guest Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is comfortable and memorable.

Key Responsibilities:
  • Register and assign rooms to guests, ensuring accurate and efficient check-in and check-out processes.
  • Respond to guest inquiries and provide information on hotel services, local attractions, and amenities.
  • Manage guest accounts, including processing payments and resolving any issues that may arise.
  • Collaborate with other departments to ensure seamless guest experiences.
  • Maintain a clean and organized front desk area, adhering to hotel standards.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Proficiency in computer systems and software.
  • Availability to work a variety of shifts, including weekends and holidays.

We offer a competitive hourly rate, starting at $15 per hour, with opportunities for advancement based on performance and experience. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.