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Hotel Guest Service Representative
2 months ago
We are seeking a highly motivated and detail-oriented individual to join our team as a Hotel Guest Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is comfortable and memorable.
Key Responsibilities:- Register and assign rooms to guests, ensuring accurate and efficient check-in and check-out processes.
- Respond to guest inquiries and provide information on hotel services, local attractions, and amenities.
- Manage guest accounts, including processing payments and resolving any issues that may arise.
- Collaborate with other departments to ensure seamless guest experiences.
- Maintain a clean and organized front desk area, adhering to hotel standards.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask with ease.
- Proficiency in computer systems and software.
- Availability to work a variety of shifts, including weekends and holidays.
We offer a competitive hourly rate, starting at $15 per hour, with opportunities for advancement based on performance and experience. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.