Senior Systems Engineer

7 hours ago

Pleasanton, California, United States Blackhawk Network Full time
About Blackhawk Network

Blackhawk Network is a global financial technology company that connects brands and people through branded value solutions. Our platforms and solutions enable the management of stored value products, promotions, and rewards programs in retail, e-commerce, financial services, and mobile wallets.

Job Summary

We are seeking a highly skilled Systems Engineer to join our Implementation and Onboarding team. The successful candidate will be responsible for specification consultation, configuration, and testing of Blackhawk Network payment processing services for internal customers and external partners.

Key Responsibilities
  • Interaction with internal and external clients to support specification integration, troubleshooting, and resolving integration issues
  • Working directly with other integration engineers, systems engineers, project/implementation managers, and QA engineers as required by project requirements
  • Maintaining, securing, auditing, and procuring/deploying new services driven by business objectives
  • Creating and maintaining automation orchestration of corporate objects, including employee account creation and licensing
  • Ensuring the continued operation, performance, and security of the BHN corporate and virtual network
  • Management of corporate devices, maintaining compliance standards, and accurate inventory
  • Responsible for the corporate IT vulnerability remediation program, working in concert with the Infosec team to harden systems and devices
  • Responsible for the corporate services Business Continuity plan: maintaining security, backup, redundancy strategies, and recovery processes
  • Participating in the application of regulatory and compliance efforts, such as ISO and SoC
  • Participating in the decision and design of corporate information systems, both corporate and SaaS-based
  • Providing support where appropriate for end-user issues escalated by the Helpdesk staff
Requirements
  • 3-5 years in a previous Cloud/Systems Engineering position or 4-6 years as a Systems Administrator with a record of deploying SaaS systems
  • 2-4 years of experience administering Okta with a proven record of creating automation using available APIs and working with Okta Workflows or equivalent tool
  • 1+ years working with Service Now
  • 2-3 years of experience working with AWS networks
  • Demonstrated success working with APIs and making use of services to leverage automation on a variety of platforms
  • Self-starter with excellent troubleshooting skills, prioritization skills, and attention to detail
Preferred Qualifications
  • 4-year college degree or 2-year technical degree
  • Certifications in one or more of the following: Google Workplace, Okta, MCSE, CCNA, Net+, Zscaler
Benefits

Blackhawk Network offers a competitive salary range for California residents only: $82,710.00 to $107,536.00. In addition to salary, we offer benefits including 401k with employer match, medical, dental, vision, 12 paid holidays throughout the year, 1 hour of sick pay accrual for every 30 hours worked, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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