Logistics Operations Manager
3 weeks ago
At ITS Logistics, we're on a mission to improve the quality of life by delivering excellence in everything we do. As a premier Third-Party Logistics company, we provide creative supply chain solutions that meet the highest level of service.
Key Responsibilities
- Meet customer service requirements and drive a safety culture
- Review and analyze expenditure, financial, and operations reports to determine strategies and requirements for increasing profits and improving processes
- Build trusted customer relationships that unlock opportunities for Terminal growth
- Prepare and implement action plans to ensure drivers and equipment are productively utilized and service goals are achieved
- Manage safety in accordance with Company, OSHA, and DOT guidelines
- Recruit and promote driver retention by providing support, counsel, and assistance to operations and drivers
- Create and implement strategic plans for Terminal functions and performance
- Develop effective working relationships with local leaders of other ITS business units
- Ensure that appropriate processes are in place to submit all necessary compliance and billing paperwork timely
Requirements
- Eight to ten years' experience in fleet / transportation operations management (3PL experience helpful but not required)
- Excellent interpersonal and relationship building skills with a demonstrated ability to work harmoniously with Drivers, peers, subordinates, customers, vendors, and suppliers
- A strong sense of urgency and reacts and works well in fast-paced, deadline-driven, and high-pressure situations
About You
- You have a strong balance of strategic and tactical business development and operations acumen to perform the position's duties
- You are able to evaluate existing processes, identify improvements, and implement improved methods
Why Choose ITS Logistics?
- We invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential
- We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience
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