Transportation Operations Manager

4 weeks ago

Fort Worth, Texas, United States ITS Logistics Full time
About the Role

We are seeking a highly skilled and experienced Terminal Manager to lead our transportation operations team at ITS Logistics. As a key member of our leadership team, you will be responsible for establishing and maintaining a culture of excellence, driving growth and profitability, and ensuring the safe execution of daily operational activities.

The successful candidate will have a strong balance of strategic and tactical business development and operations acumen, with a proven track record of leading in a fast-paced environment. They will be responsible for meeting customer service requirements, driver planning and management, collaborating with peers to manage equipment requirements, driving a safety culture, DOT compliance, and business development to include opening opportunities for other ITS business units.

Key responsibilities include:

  • Full Terminal P&L ownership and forecasting responsibility
  • Review and analyze expenditure, financial, and operations reports to determine strategies and requirements for increasing profits and improving processes
  • Partner with Enterprise Sales Team to develop a strategy for the Terminal that promotes strategic business growth
  • Build trusted customer relationships that unlock opportunities for Terminal growth as well as opening doors for other ITS business units and drive behaviors to make sure the relationships are successful
  • Prepare and implement action plans to ensure drivers and equipment are productively utilized and service goals are achieved
  • Understand market rates and employ negotiation skills to ensure that a balanced decision is being reached to meet customer, employee and the Company's business need
  • Manage safety in accordance with Company, OSHA, and DOT guidelines and ensure all personnel adheres to ITS Logistics behavioral standards regarding safety
  • Recruit and promote driver retention by providing support, counsel, and assistance to operations and drivers
  • Create and implement strategic plans for Terminal functions and performance
  • Develop effective working relationships with local leaders of other ITS business units
  • Ensure that appropriate processes are in place to submit all necessary compliance and billing paperwork timely
  • Interpret, implement, and enforce Terminal Work Instructions and Company policies
  • Function as Leader, emulating the behaviors expected by the company of all employees

Requirements:

  • Eight to ten years' experience in fleet / transportation operations management (3PL experience helpful but not required)
  • Excellent communication skills including the ability to negotiate and influence others
  • Excellent interpersonal and relationship building skills with a demonstrated ability to work harmoniously with Drivers, peers, subordinates, customers, vendors and suppliers
  • Excellent analytical, judgment and critical thinking skills
  • Has a strong sense of urgency and reacts and works well in fast-paced, deadline driven, and high-pressure situations; remains calm and performs well in stressful or emergency situations
  • Strong Organizational / Communication/ and Logistical skills with solid problem-solving abilities
  • Evaluate existing processes; identify improvements and implement improved methods
  • Strong work ethic and internally motivated to exceed all commitments and requirements of the position
  • Knowledge of the Region and surrounding areas

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