Transportation Operations Manager

3 weeks ago

Fort Worth, Texas, United States ITS Logistics Full time
About ITS Logistics

Are you ready to unleash your potential and be a part of one of the fastest growing, exciting, logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions.

With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology, our purpose is to improve the quality of life by delivering excellence in everything we do.

At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities.

By joining our team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals.

We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience.

We believe that together, we can conquer any challenge and achieve remarkable victories.

The Culture

Our team members enjoy a strong sense of teamwork, community, and career growth. We actively seek team members who will add value to the business and strength to our culture. Treating others with care and compassion is at the core of the ITS philosophy.

We provide a safe and positive working environment for our team and offer opportunities to grow, both personally and professionally.

This belief also extends to our community, where we work to provide economic stability through quality employment opportunities and give back whenever we can.

Position Overview

The Terminal Manager is accountable for establishing ITS culture, meeting growth and profit expectations, and safely executing daily operational activities in support of our customers within their terminal.

Responsibilities include but are not limited to meeting customer service requirements, driver planning and management, collaborating with peers to manage equipment requirements, driving a safety culture, DOT compliance, and business development to include opening opportunities for other ITS business units.

Key Responsibilities

  1. Full Terminal P&L ownership and forecasting responsibility
  2. Review and analyze expenditure, financial, and operations reports to determine strategies and requirements for increasing profits and improving processes. Prepare recommendations on findings for regional management evaluation
  3. Partner with Enterprise Sales Team to develop a strategy for the Terminal that promotes strategic business growth
  4. Build trusted customer relationships that unlock opportunities for Terminal growth as well as opening doors for other ITS business units and drive behaviors to make sure the relationships are successful
  5. Prepare and implement action plans to ensure drivers and equipment are productively utilized and service goals are achieved
  6. Understand market rates and employ negotiation skills to ensure that a balanced decision is being reached to meet customer, employee and the Company's business need
  7. Manage safety in accordance with Company, OSHA, and DOT guidelines and ensure all personnel adheres to ITS Logistics behavioral standards regarding safety
  8. Recruit and promote driver retention by providing support, counsel, and assistance to operations and drivers
  9. Create and implement strategic plans for Terminal functions and performance
  10. Develop effective working relationships with local leaders of other ITS business units
  11. Ensure that appropriate processes are in place to submit all necessary compliance and billing paperwork timely
  12. Interpret, implement, and enforce Terminal Work Instructions and Company policies
  13. Function as Leader, emulating the behaviors expected by the company of all employees

Requirements

The successful candidate will have a strong balance of strategic and tactical business development and operations acumen to perform the position's duties.

Specific skills and abilities include but are not limited to:

  • Candidates must have proven leadership experience and the ability to lead in a fast-paced environment.
  • Eight to ten years' experience in fleet / transportation operations management (3PL experience helpful but not required)
  • Excellent communication skills including the ability to negotiate and influence others
  • Excellent interpersonal and relationship building skills with a demonstrated ability to work harmoniously with Drivers, peers, subordinates, customers, vendors and suppliers
  • Excellent analytical, judgment and critical thinking skills
  • Has a strong sense of urgency and reacts and works well in fast-paced, deadline driven, and high-pressure situations; remains calm and performs well in stressful or emergency situations
  • Strong Organizational / Communication/ and Logistical skills with solid problem-solving abilities
  • Evaluate existing processes; identify improvements and implement improved methods
  • Strong work ethic and internally motivated to exceed all commitments and requirements of the position
  • Knowledge of the Region and surrounding areas

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