Office Administration Specialist
2 weeks ago
Brigham-Gill Village Collision is seeking a skilled Body Shop Office Administrator to enhance our dynamic team.
About Our Organization: We are a proud member of the Village Automotive Group, which encompasses several prestigious dealerships throughout Greater Boston. Our portfolio includes renowned brands such as Audi, Porsche, Volvo, Polestar, Koenigsegg, McLaren, Honda, Nissan, GMC, and CDJR. With over 60 years of dedicated service, we have established ourselves as a trusted name in the community. Our success is rooted in the belief that a thriving retail environment begins with satisfied employees. By fostering a family-like atmosphere, we empower our staff to deliver exceptional service that consistently exceeds expectations.
Position Type: Full Time
Salary Range: $55,000-65,000
Key Responsibilities
- Welcome customers and direct them to the appropriate personnel
- Handle and route incoming phone calls
- Process customer transactions and finalize work orders
- Confirm appointments for customers
- Update customers regarding the status of their vehicles
- Oversee Accounts Payable and Receivable for the department
- Submit claims and negotiate payments with insurance providers
- Maintain a tidy and organized reception and waiting area
- Perform additional administrative duties as assigned by management
Required Qualifications
- Proficient in CCC1 Estimating and Management Software
- Minimum of 3 years of experience in collision centers or auto body shops
- Valid driver's license with a clean driving record
- Skilled in using various computer systems and software applications
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Meticulous attention to detail
- Team-oriented mindset
Employee Benefits
- Competitive salary package
- Health & Dental Insurance — 50% covered by the company with no deductible
- Vision Insurance
- 401(k) Plan with a generous company match
- Paid Time Off / Vacation benefits
- Life and Disability Insurance
- Flexible Spending Account options
- Employee Purchase Program / Discounts
- Wellness initiatives
- Company-sponsored outings
- Weekly pay schedule
- Employee Referral Bonuses
- Work-Life Balance initiatives
- Family-oriented business culture
- Loyal customer base
We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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