Guest Services Coordinator

2 weeks ago


Wake Forest, North Carolina, United States Battle House Laser Tag Full time
Position Overview

Are you enthusiastic about providing exceptional service and creating a welcoming atmosphere? If so, you may be the perfect fit for the Guest Services Coordinator role at our establishment.

As the first point of contact for our guests, your duties will encompass handling incoming calls, organizing appointments, overseeing mail and deliveries, and supporting various operational functions to maintain efficient workflows. This role offers a fulfilling opportunity to positively influence the experience of our visitors each day.

Benefits of Joining Battle House Laser Tag:

  • Unlimited access to complimentary Laser Tag sessions
  • Discounts available for friends and family
  • Flexible working hours, with weekend shifts required

Work Schedule: Part-time position, approximately 8-20 hours per week, tailored to your availability.

Compensation: $11 - $14 per hour

Key Responsibilities:

  • Greet employees, clients, and visitors upon arrival, providing them with necessary information and directions
  • Manage phone calls and emails, relaying pertinent information to the relevant parties
  • Perform basic point-of-sale operations and process sales over the phone
  • Ensure proper management of incoming and outgoing emails
  • Coordinate appointments and maintain an accurate business calendar

Qualifications:

  • Strong customer service, interpersonal, organizational, and time management skills
  • Proficient in Microsoft Office and basic computer operations
  • Able to handle phone communications and navigate stressful situations with ease

About Us:
We pride ourselves on having a dedicated team focused on excellence for both our customers and staff members.



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