Customer Service Coordinator

7 days ago


Wake Forest, North Carolina, United States Qualified Staffing Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Qualified Staffing. As an Administrative Assistant, you will be responsible for providing exceptional customer service, managing administrative tasks, and supporting our business operations.

Key Responsibilities
  • Update Company bid board daily to ensure accurate and timely information.
  • Provide phone coverage, answering and forwarding calls, and fielding questions from clients and colleagues.
  • Assist customer service team with entering orders, order confirmation, and delivery dates to ensure seamless communication.
  • Maintain a clean and organized warehouse by ensuring that Catalogs, Literature, and Samples are properly stored.
  • Update Company documents and spreadsheets as required to ensure accuracy and compliance.
  • Provide support with entering stock orders and confirmations, shipping, and delivery dates as needed.
Requirements
  • Associate's degree or equivalent in a relevant field, or equivalent experience.
  • Proficiency in Microsoft Outlook, Word, Excel, and Windows is essential.
  • Excellent attention to detail and organizational skills are required.
  • Ability to work independently and as part of a team.
  • Experience in a construction-related environment, wholesale electrical distribution, or lighting-specific business is a plus.
Why Work with Us
  • We offer a comprehensive benefits package, including healthcare, vacation, and holiday pay, and 401K.
  • Our staffing agency provides access to a wide range of job opportunities, making it easy to find the right fit for your skills and experience.
  • Weekly pay and referral bonuses are available to our employees.
  • We respond to every job applicant within 72 hours, ensuring timely communication and support.


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