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Customer Service Representative

2 months ago

Peoria, Arizona, United States Sprouts Farmers Market Full time

About the Role:

We are seeking a highly skilled and customer-focused Cashier to join our team at Sprouts Farmers Market. As a Cashier, you will be the face of our company, providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Process customer transactions accurately and efficiently, handling cash, credit, and debit payments.
  • Provide excellent customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized checkout area, ensuring a positive shopping experience for customers.
  • Assist with stocking shelves, facing, and dusting as needed to maintain a well-stocked and visually appealing store.
  • Stay up-to-date on weekly ad items, product locations, and upcoming events to provide customers with accurate information and recommendations.
  • Communicate effectively with front-end managers and colleagues to ensure seamless operations and achieve sales goals.

Requirements:

  • High school diploma or equivalent required; 1-2 years of recent cashiering experience preferred.
  • Excellent communication and interpersonal skills, with a positive attitude and ability to interact with customers in a friendly and professional manner.
  • Ability to operate front-end equipment, including registers, calculators, and scanners.
  • Dependable and reliable, with a flexible schedule that includes nights, weekends, and holidays.
  • Good communication skills, with the ability to take direction and participate in a team environment.
  • Ability to perform repetitive tasks, multitask, prioritize, and stay organized in a fast-paced environment.
  • Must be able to lift and carry product weighing up to 30 pounds, with the ability to move grocery carts horizontally requiring a force up to 35 pounds.

Benefits:

  • Competitive pay and opportunities for career growth.
  • Sick time plan and flexible schedules to support work-life balance.
  • 15% discount on all purchases made at Sprouts for you and one other family member.
  • Employee Assistance Program (EAP) and company-paid life insurance and short-term disability coverage.
  • 401(K) Retirement savings plan with a generous company match and affordable benefit coverage, including medical, dental, and vision.
  • Paid parental leave for both mothers and fathers.
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care.