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Customer Service Representative

1 month ago

Peoria, Arizona, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.

Key Responsibilities:

  • Provide excellent customer service, ensuring high levels of customer satisfaction
  • Assist customers in person and over the phone, determining their needs and presenting appropriate products and services
  • Process sales transactions accurately and consistently with policies and procedures
  • Pull appropriate products from the sales floor or warehouse
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Maintain in-stock and presentable condition assigned areas

Requirements:

  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to read, write, comprehend, and communicate in Spanish
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment