COUPA Systems Specialist

2 weeks ago


Houston, Texas, United States K&K Global Talents Full time
Job Overview

As a COUPA Systems Specialist at K&K Global Talents, you will play a pivotal role in enhancing the user experience (UX) within the COUPA platform. Your responsibilities will encompass the design, implementation, and maintenance of the COUPA system across various subsidiaries. You will manage system configurations, customizations, version updates, and integration with punchout APIs and the COUPA Supplier Portal (CSP).


Key Responsibilities:
  • System Management: Oversee all non-technical aspects of the user experience, including the design, configuration, testing, and deployment of new features and functionalities within COUPA releases.
  • Collaboration: Work closely with the IT department to resolve integration challenges and enhance system efficiency.
  • Training & Support: As the COUPA subject matter expert, you will be responsible for developing and delivering comprehensive training materials for both employees and suppliers, ensuring they are well-equipped to utilize the system effectively.
  • Process Improvement: Identify opportunities for continuous improvement in procurement-to-pay processes, supplier onboarding, contract management, and sourcing activities.
  • Performance Monitoring: Utilize existing dashboards and create new insights to analyze efficiency and utilization data, making recommendations for enhancements in service levels and operational effectiveness.

Qualifications:

To excel in this role, you should possess a strong understanding of COUPA systems and a proven track record in system administration. Your ability to communicate effectively with stakeholders at all levels will be crucial in driving continuous process improvements and supporting strategic initiatives.



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