Customer Service Account Executive

1 week ago


Elizabeth, West Virginia, United States Hayden Stewart - State Farm Agent Full time
Job OverviewPOSITION SUMMARY:
Are you a personable and service-oriented individual? Do you have a passion for assisting clients? If so, a role with Hayden Stewart - State Farm Agent could be an excellent fit for you. As a Client Relations Specialist, you play a crucial role in our agency's daily operations and contribute to the success of our clients. Your primary focus will be to foster strong client relationships and serve as a bridge between customer needs and our agency's services. You enhance the lives of our clients by actively promoting relevant insurance products and services.

Advance your career while making a positive impact in your community. We are looking for a dedicated, friendly, and sales-driven professional to join our team.

KEY RESPONSIBILITIES:
  • Build and maintain strong relationships with clients, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Encourage enduring and productive customer relationships.

REQUIREMENTS:
  • Previous experience in sales (whether in outside sales, inside sales, retail, or telemarketing) is preferred.
  • Possession of a relevant license or willingness to obtain necessary licensing.
  • Experience in managing client relationships is advantageous.
  • Interest in marketing products and services tailored to customer needs.
  • Strong communication skills, both written and verbal.
  • Commitment to providing exceptional customer service.
  • Adept at anticipating customer needs.
  • Ability to relate effectively to clients.
  • Capable of managing multiple tasks simultaneously.
  • Proactive approach to problem-solving.
  • Ability to work collaboratively within a team.
COMPENSATION AND BENEFITS:
  • Paid time off, including holidays and personal/sick days.
  • Compensation structure includes hourly pay plus commission/bonus.
  • 401(k) retirement plan.
  • Life insurance coverage.
  • Opportunities for professional growth and advancement within the agency.


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