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Client Relations Specialist

2 months ago

Elizabeth, West Virginia, United States Hayden Stewart - State Farm Agent Full time
Job Overview

ROLE SUMMARY:
Are you a personable and service-oriented individual? Do you take pleasure in assisting others? If so, a position with a State Farm independent contractor agent could be the ideal fit for you. As a Client Relations Specialist for Hayden Stewart - State Farm Agent, you play a crucial role in our daily operations and contribute to the success of our clients. You will enhance our agency's growth through meaningful interactions with clients and by serving as a bridge between customer needs and agency functions. Your efforts will help improve the lives of our clients by actively promoting relevant products and services.


Advance your career while making a positive impact in your community. We are looking for a dedicated, friendly, and sales-oriented professional to join our team.


KEY RESPONSIBILITIES:
  • Build and maintain customer relationships, following up as necessary.
  • Deliver prompt, accurate, and courteous customer service, which may include addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
  • Foster strong and enduring customer relationships.

REQUIREMENTS:
  • Preferred experience in sales, whether in outside sales, inside sales, retail, or telemarketing.
  • Must possess or be willing to obtain the necessary licensing.
  • Experience in managing client relationships is advantageous.
  • Interest in marketing products and services tailored to customer needs.
  • Exceptional communication skills, including written, verbal, and listening abilities.
  • Commitment to delivering excellent customer service.
  • Adept at anticipating customer needs.
  • Ability to relate effectively to customers.
  • Skilled in multitasking.
  • Proactive approach to problem-solving.
  • Ability to thrive in a team-oriented environment.

EMPLOYEE BENEFITS:
  • Paid time off, including holidays and personal/sick days.
  • Compensation structure includes hourly pay plus commission/bonus.
  • 401(k) retirement plan.
  • Life insurance coverage.
  • Opportunities for professional growth and advancement within the agency.