Shift Lead Position
1 month ago
Loving Cup, LLC is a premier specialty coffee company that has distinguished itself in the industry since 1998. We pride ourselves on sustainably sourced ingredients and a commitment to perfection in every cup.
Job SummaryWe are seeking a skilled Shift Lead to join our team at Loving Cup, LLC. As a Shift Lead, you will be responsible for preparing and serving a variety of hot and cold beverages while providing exceptional customer service. You will also ensure the store is clean and sanitary, products are stocked, and a positive atmosphere is maintained on every shift.
Key Responsibilities- Lead shifts, including morning rushes, middays, and closes, to ensure seamless service and high-quality products.
- Train new Baristas to maintain our high standards of quality and customer service.
- Perform shift opening and closing duties as assigned, including cleaning, sanitizing, and maintaining the store.
- Prepare and serve beverages, as well as various sweet offerings, in accordance with established service standards.
- Ensure proper food handling procedures are followed and maintain a clean and sanitary environment.
- Stock and replenish food, beverages, and utensils as needed, and communicate shortages as necessary.
- Efficiently serve customers by being knowledgeable of our offerings and resolving quality and service complaints in a timely manner.
- Assist with receiving, unloading, and distributing deliveries, and perform additional duties as assigned.
- Free all-you-can-drink brewed coffee on shift.
- Free specialty drink on shift.
- 50% off all drinks and food.
- Flexible schedule.
- Cash tips.
- Leadership training programs available to promote upward mobility.
We are an equal opportunity employer and welcome applications from qualified candidates. If hired, the franchisee will be your only employer, and terms of employment, including wage, training, and benefit programs, may vary between franchisees.
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