Recreation Team Lead
3 days ago
We are seeking a highly skilled and experienced Recreation Team Lead to join our team at Aramark. As a Recreation Team Lead, you will be responsible for leading the recreation team in conjunction with the Recreation Manager, assisting with guest needs, and resolving or escalating any guest concerns or issues.
Key Responsibilities:
- Greet and provide customer service to guests while anticipating their needs
- Coordinate tubing sessions and safety
- Ensure all safety and boundary markers/netting are set properly
- Collaborate with the grooming staff to create a safe tubing experience
- Operate walk-behind snow blower
- Direct guests to designated parking areas/assist management with sell out protocols
- Leads, mentors, engages and develops teams to enhance their contributions, including assessing, training, and coaching
- Operate a register and/or software system to complete cash and credit card transactions
- Answers phone calls and emails and delivers messages as needed
- Maintains excellent customer service and a positive attitude towards guests, customers, clients, co-workers, etc.
Requirements:
- Supervisory experience in a related role preferred
- Previous guest services experience required
- High school diploma or equivalent required
- Demonstrates excellent customer service skills
- Demonstrates interpersonal and communication skills, both verbal and written
- Demonstrate organization skills, accuracy, and attention to detail
About Aramark:
Aramark is a leading provider of food, facilities, and uniform services to businesses, schools, and healthcare organizations. We are committed to providing exceptional service and creating a positive experience for our guests.
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