Guest Services Lead
5 days ago
The Guest Services Lead is responsible for ensuring guest satisfaction by leading the Guest Services team in conjunction with the Guest Services Manager. This role requires excellent customer service skills, interpersonal and communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities- Greet and provide customer service to guests while anticipating their needs
- Coordinate tubing registration and ensure guest transactions are processed in a timely fashion
- Collaborate and support the F&B, Retail, and Ticketing departments during peak business hours to ensure customer satisfaction
- Lead, mentor, engage, and develop teams to enhance their contributions, including assessing, training, and coaching
- Operate a register and/or software system to complete cash and credit card transactions
- Answer phone calls and emails and deliver messages as needed
- Maintain excellent customer service and a positive attitude towards guests, customers, clients, co-workers, etc.
- Previous guest services experience preferred
- Demonstrates excellent customer service skills
- Demonstrates interpersonal and communication skills, both verbal and written
- Demonstrate organizational skills, accuracy, and attention to detail
Aramark is a leading provider of food and facilities services to businesses, institutions, and individuals. We are committed to providing exceptional customer service and creating a positive experience for our guests.
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Guest Services Lead
4 days ago
South Lake Tahoe, California, United States Aramark Full timeJob DescriptionThe Guest Services Lead is responsible for ensuring guest satisfaction by leading the Guest Services team in conjunction with the Guest Services Manager, assisting with guest needs, and resolving or escalating any guest concerns or issues.Key Responsibilities:Greet and provide customer service to guests while anticipating their needsCoordinate...
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Guest Services Representative
1 month ago
South Lake Tahoe, California, United States Aramark Full timeJob SummaryWe are seeking a highly skilled Guest Services Representative to join our team at Adventure Mountain at Lake Tahoe. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for our guests.Key Responsibilities:Greet and assist guests with a warm and welcoming...
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Outdoor Guest Services Representative
1 month ago
South Lake Tahoe, California, United States Aramark Full timeJob SummaryWe are seeking a highly skilled and customer-focused Outdoor Guest Services Worker to join our team at Adventure Mountain at Lake Tahoe. As a key member of our team, you will be responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues.Key...
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Guest Services Representative
1 week ago
South Lake Tahoe, California, United States Marriott Vacations Worldwide Full timeUnlock a World of OpportunitiesAt Marriott Vacations Worldwide, we're dedicated to creating unforgettable vacation experiences for our guests. As a Guest Services Agent, you'll play a vital role in delivering exceptional service and making meaningful moments for our owners and guests.Key Responsibilities:Provide warm and welcoming check-in experiences for...
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Guest Services Representative
3 weeks ago
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Guest Services Representative
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South Lake Tahoe, California, United States Pyramid Global Hospitality Full timeProperty Overview About Us Pyramid Global Hospitality prioritizes its people. Our commitment to a supportive and inclusive workplace is evident in our focus on diversity, growth, and employee wellbeing. We offer a variety of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, alongside unique perks such as...
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Guest Services Representative
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Outdoor Guest Services Representative
1 week ago
South Lake Tahoe, California, United States Aramark Full timeJob SummaryThe Outdoor Guest Services Worker is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues.This role requires excellent customer service skills, interpersonal and communication skills, both verbal and written, and organizational skills, accuracy,...
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Outdoor Guest Services Representative
3 weeks ago
South Lake Tahoe, California, United States Aramark Full timeJob SummaryThe Outdoor Guest Services Worker is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues.Key ResponsibilitiesGreet and provide exceptional customer service to guests while anticipating their needsBook reservations and coordinate registration with...
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Recreation Team Lead
1 week ago
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Guest Relations Ambassador
2 weeks ago
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Recreation Team Lead
1 week ago
South Lake Tahoe, California, United States Aramark Full timeJob DescriptionThe Recreation Lead is responsible for ensuring guest satisfaction by leading the recreation team in conjunction with the Recreation Manager, assisting with guest needs, and resolving or escalating any guest concerns or issues, and prioritizing safety.Key Responsibilities:Greet and provide customer service to guests while anticipating their...
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Mountain Safety Lead
1 month ago
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Restaurant Team Lead
4 weeks ago
South Lake Tahoe, California, United States Vail Resorts Full timeJob OverviewVail Resorts is seeking a highly skilled Restaurant Team Lead to join our Food and Beverage team. As a key member of our team, you will be responsible for leading the floor service, assisting management with operational needs, promoting teamwork amongst staff, and maintaining service quality and safety to ensure an exceptional dining experience...
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Restaurant Team Lead
2 weeks ago
South Lake Tahoe, California, United States Vail Resorts Full timeJob OverviewVail Resorts is seeking a highly skilled Restaurant Team Lead to join our team. As a key member of our Food and Beverage team, you will be responsible for leading the floor service, assisting management with operational needs, promoting teamwork amongst staff, and maintaining service quality and safety to ensure an exceptional dining experience...
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Marketing Coordinator Lead
5 days ago
South Lake Tahoe, California, United States Marriott Vacations Worldwide Full timeAbout the Role:As a Marketing Coordinator Lead at Marriott Vacations Worldwide, you will play a key role in providing our Owners/guests with unforgettable experiences and events that create meaningful moments together.Key Responsibilities:Assist in scheduling sales presentations and manage customer expectations.Make telemarketing calls and offer return...
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Lead Restaurant Manager
2 weeks ago
South Lake Tahoe, California, United States Vail Resorts Full timeUnlock Your Potential in the MountainsCome and experience the thrill of working in the mountains, where every day brings a new adventure. As a Restaurant Team Leader at Vail Resorts, you'll be part of a dynamic team that creates unforgettable experiences for our guests.Key Responsibilities:Provide exceptional service to our guests, ensuring a warm and...
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Mountain Safety Team Lead
3 weeks ago
South Lake Tahoe, California, United States Vail Resorts Full timeJob Summary:The Team Lead Mountain Safety will be responsible for upholding the highest levels of guest safety on the mountain, promoting the Skier Responsibility Code and Vail Resorts' safety policies and procedures. This role will also serve as an ambassador for guest service and resort knowledge, supervising and managing a 10-15 person crew to ensure...
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South Lake Tahoe, California, United States The Burks Companies Full timeJob Summary:The Burks Companies, Inc. is seeking a highly motivated and detail-oriented Guest Room Attendant to join our team. As a Guest Room Attendant, you will be responsible for ensuring the highest standards of cleanliness and appearance in our clients' facilities.Key Responsibilities:Customer Service: Respond promptly to customer needs, requests for...
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Customer Service Representative
4 days ago
South Lake Tahoe, California, United States Aramark Full timeJob OverviewThe Customer Service Representative is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues.This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may...