Cafe Operations Manager

4 weeks ago


Asheville, North Carolina, United States Eurest Full time
Job Title: Cafe Manager

At Eurest, we are seeking a highly motivated and experienced Cafe Manager to lead our retail dining operations. As a key member of our team, you will be responsible for ensuring the successful operation of our cafes, providing exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Plan and execute special events, maintain cash controls, and oversee the hiring and training of hourly team members.
  • Ensure customer satisfaction and maintain good public relations through efficient use of resources.
  • Direct staff to provide scheduled retail services in accordance with corporate policies and presentation standards.
  • Train staff in customer service, proper portioning, cashier skills, and safety/sanitation.
  • Complete daily, weekly, or monthly reports as outlined in corporate policies and procedures.
  • Communicate effectively with team members, patients, and families.
  • Implement and maintain cash handling standards to eliminate theft of services or company funds.
Requirements:
  • Bachelor's degree in Food Services Technology/Management or related field; or Associate's degree plus three years of directly related experience.
  • Minimum of one to three years of retail operational foodservice management experience.
  • Good knowledge of food and catering trends, with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
  • P&L accountability and contract-managed service experience is desirable.
  • Experience with cash retail operations.
  • Retail marketing experiences are highly desirable.
  • Supervisory, leadership, management, and coaching skills.
  • Good communication skills, both written and verbal.
  • Ability to communicate on various levels, including management, customer, and associate levels.
  • Knowledge of financial, budgetary, accounting, and computational practices.
  • Proficient computer skills, including various computer programs, Microsoft Office programs, email, and the Internet.
Benefits:
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Eurest maintains a drug-free workplace.

Applications are accepted on an ongoing basis.



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