Store Operations Manager

4 days ago


Austin, Texas, United States Goodwill Industries of Central Texas Full time
Job Title: Store Operations Manager

About the Role:
The Store Operations Manager is a vital position at Goodwill Industries of Central Texas. This role involves supervising assigned staff in the outlet, ensuring the smooth operation of daily activities, and maintaining high-quality customer service standards.

About You:
We are seeking an experienced retail professional with excellent leadership skills to fill this position. As a Store Operations Manager, you will be responsible for recruiting, selecting, developing, and evaluating employees. You will also maintain open communication with your team and management, making sure everyone is working towards a common goal.

Responsibilities:
* Supervise retail operations, including receiving and processing donations
* Ensure quality in goods and services
* Oversee sales transactions associated with purchases and ensure proper sales procedures are followed
* Monitor pricing of products and provide recommendations to management
* Perform other duties as assigned

Requirements:
* 2 years of experience in retail and supervision of 20+ employees
* Ability to understand English and interact with customers and employees
* Ability to provide exceptional customer service to all customers
* Basic math computation skills (e.g., computing percentages)
* Ability to work well under pressure and maintain accuracy
* Basic knowledge of computer applications and the internet
* Willingness to adapt to multiple demands and shifting priorities
* Ability to work flexible hours and days, including weekends and holidays

Salary: $45,000 - $55,000 per year, depending on experience.

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