Pharmacy Technician or Data Entry Specialist

4 weeks ago


Indianapolis, Indiana, United States Walgreens Full time
Job Summary

We are seeking a highly skilled Pharmacy Technician and Data Entry Associate to join our team at Walgreens. As a Pharmacy Technician and Data Entry Associate, you will be responsible for performing data entry and patient registration in accordance with state and federal regulations.

Key Responsibilities
  • Perform data entry and patient registration in accordance with state and federal regulations.
  • Resolve third-party rejects and respond to high-volume customer inquiries.
  • Follow standard operating procedures and perform duties in accordance with Company policies and procedures.
  • Use pharmacy systems to obtain patient and drug information.
  • Run automated machinery required to pre-sort and package medications.
  • Process new patient registration by entering data into the appropriate system.
  • Handle patient prescription requests within HIPAA guidelines and enter refill orders for processing.
  • Troubleshoot to obtain missing prescription information and interpret medical abbreviations (SIG codes).
  • Resolve all data entry-related exceptions.
  • Run automated machinery, sort medications, and transition inventory through different workflow stages with a focus on quality control.
  • Count and fill prescriptions, affix labels, pack, and ship.
  • Clean and maintain machinery and maintain an orderly work area.
  • Provide assistance to Pharmacists, both those in the facility and those at other locations.
  • Identify and communicate issues to senior-level staff as appropriate.
Requirements
  • Basic level PC skills, including starting and shutting down computers, using mice to point and click, starting and closing programs, switching between programs, saving files, printing documents, and accessing information online.
  • Basic search engine skills, including opening browsers, typing in URLs in the correct location, using search engines, bookmarking sites, navigating using back, forward, and stop buttons, and filling out forms online.
  • Intermediate level keyboarding skills, including at least 25 WPM, touch typing, and formatting documents.
  • Willing and able to work a flexible shift.
  • 18 years of age or older.
  • At least one year of pharmacy technician experience in a retail, fulfillment, or call center environment.
  • Experience providing customer service to internal and external customers, including meeting quality and productivity standards for services.
  • Required certification as a Pharmacy Technician by state as granted by the state Board of Pharmacy or nationally recognized certification agency.
  • Intermediate to advanced level keyboarding skills, including at least 35 WPM, touch typing, and formatting documents.


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