Patient Services Coordinator

6 days ago


Layton, Utah, United States Wee Care Pediatrics Full time

Wee Care Pediatrics is seeking a dedicated and customer-focused individual to join our Patient Services team. As a Patient Services Representative, you will play a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients and families.

Key Responsibilities:

  • Accurately schedule appointments and manage patient flow to minimize wait times.
  • Provide exceptional customer service, responding to patient inquiries and resolving issues in a timely and professional manner.
  • Update patient records and insurance information, ensuring accuracy and compliance with regulatory requirements.
  • Collect co-pays and payments on accounts, maintaining a high level of professionalism and respect for patients.
  • Monitor the waiting area, ensuring a safe and comfortable environment for patients and families.

Requirements:

  • Previous customer service experience, preferably in a medical office setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with providers, staff, and patients/parents.
  • Ability to prioritize multiple tasks and work in a fast-paced healthcare environment.
  • Basic computer knowledge and phone etiquette required.
  • High school diploma or equivalent required.

We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.


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