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Patient Services Coordinator
2 months ago
Are you enthusiastic about making a difference in the healthcare sector? Wee Care Pediatrics is seeking dedicated individuals to enhance our Patient Services Department, where exceptional customer service is our priority.
Work Schedule: Monday - Friday 8:30 am - 5 pm
Position Overview: As a Patient Services Coordinator at Wee Care Pediatrics, you will be instrumental in ensuring our patients receive exemplary care. Your key responsibilities will include:
- Accurate appointment scheduling.
- Efficiently directing messages to the relevant departments.
- Warmly welcoming and checking in patients.
- Updating patient personal and insurance details.
- Processing co-pays and payments on accounts.
- Overseeing the waiting area to ensure a seamless patient experience.
- Additionally, you will undertake other tasks as necessary to support our commitment to outstanding care.
- Prior experience in customer service is highly preferred.
- Experience in a healthcare office environment is advantageous but not essential.
- Excellent communication skills for effective interactions with providers, staff, patients, and families.
- Adeptness in managing multiple tasks in a dynamic healthcare setting.
- A compassionate and understanding demeanor towards patients and their families.
- Basic computer proficiency and professional phone etiquette.
- A minimum of a GED or High School diploma.