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Patient Services Coordinator

2 months ago


Layton, Utah, United States Wee Care Pediatrics Full time
Become an Integral Part of Wee Care Pediatrics

Are you eager to make a difference in the healthcare sector? Wee Care Pediatrics is looking for dedicated individuals to enhance our Patient Services Department, where exceptional customer service is our priority. We are currently in search of Patient Services Representatives to contribute to our mission.

Work Schedule: Monday - Friday 8:30 am - 5 pm

Position Overview: As a Patient Services Representative at Wee Care Pediatrics, you will be essential in ensuring our patients receive exemplary care. Your key responsibilities will include:
  • Scheduling appointments with precision.
  • Efficiently directing messages to the relevant departments.
  • Welcoming and checking in patients with a friendly demeanor.
  • Updating patient and insurance records accurately.
  • Processing co-pays and payments on accounts.
  • Overseeing the waiting area to ensure a seamless patient experience.
  • Additionally, you will undertake other tasks as necessary to support our commitment to outstanding care.
Qualifications: To thrive in this position, candidates should meet the following criteria:
  • Prior experience in customer service is highly valued.
  • Experience in a healthcare office setting is preferred but not essential.
  • Excellent communication skills for effective interaction with healthcare providers, staff, patients, and families.
  • Adeptness in managing multiple tasks in a dynamic healthcare environment.
  • A caring and empathetic attitude towards patients and their families.
  • Basic computer skills and professional phone manners.
  • A minimum of a GED or High School diploma.
Be a part of our mission to positively influence the health and wellness of our community. Your fulfilling career journey starts here.