Technical Content Specialist

1 day ago


Agoura Hills, California, United States Pivotal Solutions Full time
Job Summary

We are seeking a skilled Technical Writer to join our team at Pivotal Solutions. As a Technical Writer, you will be responsible for creating high-quality technical documentation that is clear, concise, and easy to understand.

Key Responsibilities
  • Develop and maintain technical documentation for our products and services
  • Collaborate with cross-functional teams to gather information and requirements
  • Write and edit technical content, including user manuals, guides, and online help
  • Design and develop visual content, such as diagrams, flowcharts, and screenshots
  • Ensure consistency in style, tone, and format across all documentation
  • Manage and maintain documentation repositories, including storage and organization of documents
  • Perform quality assurance and testing of documentation
  • Stay up-to-date with industry trends and best practices in technical writing
Requirements and Technical Competencies
  • Bachelor's degree in Technical Communication, English, Instructional Design, or a related field
  • Minimum 3 years of experience as a technical writer
  • Excellent writing, editing, and communication skills
  • Strong knowledge of documentation tools, such as MadCap Flare, Adobe FrameMaker, or Microsoft Help
  • Experience with content management systems, such as SharePoint or Confluence
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Ability to meet deadlines and manage multiple projects simultaneously
Work Environment and Physical Demands

This role operates in a professional office environment. The noise level in the work environment is typical of that of an office. While performing the duties of this job, the employee is regularly required to walk, talk, and hear as well as sit for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.



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