Site Operations Manager
1 week ago
We are seeking a highly skilled and experienced Site Operations Manager to join our team at Allied Universal. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of an assigned account, including managing a team of security officers and site supervisors.
Key Responsibilities- Supervise and manage a team of security officers and site supervisors, including hiring, training, and development.
- Ensure the client site is provided with high-quality security services to protect people and property.
- Build and maintain effective relationships with clients and employees.
- Coordinate necessary support services to effectively manage client site and meet or exceed financial and operational goals.
- Ensure all required reporting and contract compliance requirements are met.
- Handle any escalated security issues or emergency situations appropriately.
- Develop and implement operational procedures to ensure a valid, site-specific Operations Manual and post orders are always available for emergency reference.
- Manage uniforms, equipment, supplies, and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists.
- Take a proactive role in communicating with the client and meeting their needs, ensuring complete customer satisfaction.
- Four-year degree in Criminal Justice, Business Administration, or related field.
- Previous contract security, facilities management, military, or law enforcement experience.
- At least 2 years of business management/operations/supervisory experience.
- Ability to develop and grow customer relationships.
- Experience in hiring, developing, motivating, and retaining quality staff.
- Outstanding interpersonal and communications skills required.
- Ability to work in a team-oriented management environment with the ability to work independently.
- Ability to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basis.
- Medical, dental, vision, basic life, AD&D, and disability insurance.
- Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements.
- Eight paid holidays annually, five sick days, and four personal days.
- Vacation time offered at an accrual rate of 3.08 hours biweekly.
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