Site Operations Manager

1 week ago


San Diego, California, United States Allied Universal Full time
Job Summary

We are seeking a highly skilled and experienced Site Operations Manager to join our team at Allied Universal. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of an assigned account, including managing a team of security officers and site supervisors.

Key Responsibilities
  • Supervise and manage a team of security officers and site supervisors, including hiring, training, and development.
  • Ensure the client site is provided with high-quality security services to protect people and property.
  • Build and maintain effective relationships with clients and employees.
  • Coordinate necessary support services to effectively manage client site and meet or exceed financial and operational goals.
  • Ensure all required reporting and contract compliance requirements are met.
  • Handle any escalated security issues or emergency situations appropriately.
  • Develop and implement operational procedures to ensure a valid, site-specific Operations Manual and post orders are always available for emergency reference.
  • Manage uniforms, equipment, supplies, and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists.
  • Take a proactive role in communicating with the client and meeting their needs, ensuring complete customer satisfaction.
Requirements
  • Four-year degree in Criminal Justice, Business Administration, or related field.
  • Previous contract security, facilities management, military, or law enforcement experience.
  • At least 2 years of business management/operations/supervisory experience.
  • Ability to develop and grow customer relationships.
  • Experience in hiring, developing, motivating, and retaining quality staff.
  • Outstanding interpersonal and communications skills required.
  • Ability to work in a team-oriented management environment with the ability to work independently.
  • Ability to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basis.
Benefits
  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements.
  • Eight paid holidays annually, five sick days, and four personal days.
  • Vacation time offered at an accrual rate of 3.08 hours biweekly.


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