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Assistant General Manager

2 months ago

Kansas City, Missouri, United States Veterans Canteen Service Full time
Job Opportunity

We are seeking a highly skilled and experienced Assistant General Manager to join our team at the Veterans Canteen Service. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our cafés, retail stores, and coffee shops, ensuring exceptional customer service and a safe and clean environment for our customers.

Key Responsibilities
  • Promote a culture of customer satisfaction and loyalty
  • Ensure compliance with food safety and sanitation standards
  • Direct and manage a team of employees to achieve sales and customer service goals
  • Manage inventory, labor costs, and budgets to optimize profitability
  • Develop and implement local promotional programs to drive sales and customer engagement
  • Supervise and train employees to ensure excellent customer service and quality products
Requirements
  • Minimum of 2-3 years of direct food/retail management experience
  • Proven track record of building sales, increasing profits, and staff development
  • Prior experience with inventory management, supply cost control, and P&L management
  • Ability to assess business needs and problem-solve
  • Hands-on leadership with a strong focus on service and hospitality
  • Proficient computer skills using Microsoft applications (Word, Excel, etc.)
  • Experience with POS Systems
  • ServSafe certification required or obtained within 90 days of hire date
  • Associate Degree preferred, but not required, in Business, Hospitality, or Management
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service and driving business results, we encourage you to apply for this exciting opportunity.